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Customer Service Representative

2 months ago

Cedar Rapids, Iowa, United States Carter Valentine - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Provide accurate and timely information to customers regarding insurance products, policies, and services.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.

What We Offer:

  • A competitive salary and commission/bonus structure.
  • A comprehensive benefits package, including health insurance and 401K.
  • Opportunities for professional growth and development within our agency.
  • A dynamic and supportive work environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Self-motivated and proactive in problem-solving.
  • Ability to work effectively in a team environment.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

About Our Agency:

Carter Valentine - State Farm Agent is a leading insurance agency dedicated to providing exceptional service and support to our clients. We are committed to building strong relationships with our customers and providing them with the best possible insurance solutions.