Member Services Advisor
3 weeks ago
A member of the MDVIP team is sought to provide exceptional patient support and services in a dynamic, fast-paced environment. This role offers an exciting opportunity for individuals who are passionate about delivering top-notch customer experiences and supporting healthcare professionals.
About the Role
This position requires a highly organized and detail-oriented individual to assist with various administrative tasks, including responding to patient inquiries, resolving issues, and maintaining accurate records. The successful candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a team setting.
Key Responsibilities
* Respond to patient inquiries via phone, email, and written correspondence
* Resolve patient issues and concerns in a professional and timely manner
* Maintain accurate records and documentation of patient interactions
* Collaborate with healthcare professionals to ensure seamless patient care
Requirements
* High school diploma or equivalent required; associate's degree preferred
* Minimum one year of related experience in customer service or a related field
* Excellent communication and organizational skills
* Ability to work in a fast-paced environment and prioritize tasks efficiently
Salary Information
The estimated salary for this position is $45,000 - $55,000 per annum, depending on experience and qualifications. Benefits include comprehensive health insurance, paid time off, and opportunities for professional growth and development.
Location
This role is based in Boca Raton, FL, and requires occasional travel to client sites. Candidates must be available to work flexible hours, including evenings and weekends as needed.
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