Member Experience Representative
3 weeks ago
As a Member Services Representative, you will work closely with internal teams to ensure seamless service delivery and provide exceptional customer service to our members. If you are a team player who is dedicated to delivering outstanding service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Handle member inquiries and resolve issues in a timely and professional manner
- Provide accurate and timely information to support member needs
- Work collaboratively with internal teams to ensure seamless service delivery
Requirements:
- 2+ years of customer service experience in a healthcare setting
- Strong understanding of healthcare and ability to navigate complex situations
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary range of $55,000 - $75,000 per year, based on experience
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
- Ongoing training and development opportunities to enhance your skills and knowledge
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Customer Experience Representative
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