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Operations Assistant

2 months ago

Secaucus, New Jersey, United States Brilliant Earth Full time
Job Overview

Brilliant Earth is seeking a highly motivated and detail-oriented Operations Assistant to join our team. As an Operations Assistant, you will play a critical role in ensuring the smooth operation of our day-to-day activities, from receiving and processing product to supporting our customer care team.

Key Responsibilities
  • Receive and process product, entering details into our internal system
  • Perform quality assurance checks on incoming and outgoing product
  • Review orders to ensure they are ready to ship to customers
  • Support the customer care team via phone and email with product-related escalations
  • Complete high-volume data entry tasks with accuracy and efficiency
  • Meet goals and targets as assigned by leadership
  • Collaborate with internal teams in a fast-paced, high-volume work environment
Requirements
  • A drive to exceed goals and targets
  • A keen eye for detail and a passion for process
  • Excellent communication and collaboration skills
  • Ability to multitask and manage multiple priorities
  • Experience in data entry or administrative fields preferred
  • Experience in a fast-paced, high-volume work environment
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to exclusive discounts on Brilliant Earth jewelry
  • Wellness benefits and employee assistance program
How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, including a sentence about your favorite shape of diamond.