Branch Operations Manager Assistant
5 days ago
Grameen America Inc. is a nonprofit microfinance organization committed to helping low-income women entrepreneurs build businesses and achieve financial stability.
Our goal is to create an inclusive society where all entrepreneurs, regardless of gender, race, or income, have access to fair and affordable financial services.
We provide affordable capital, credit- and asset-building, education, and peer support to enable our members to boost their business income, create jobs, and transform communities.
In this role, you will play a critical part in driving the continuous improvement of operational performance and efficiency in our branch operations.
You will work closely with the Director of Elevate Branch Operations, Branch Managers, and field staff to ensure that our branch operations meet all quality standards while pursuing growth and providing quality member service.
This position requires a detail-oriented individual with strong analytical skills, including experience tracking, analyzing, and reporting on operational KPIs.
The successful candidate will have a solution-oriented mindset and a proactive approach to identifying and addressing operational issues.
Earn a salary of approximately $68,000 - $72,000 per year, depending on experience.
Responsibilities
* Conduct quality deep-dive audits to ensure adherence to GAI standards and identify areas of improvement.
* Investigate and resolve issues arising from member and branch side.
* Develop process improvements to fill gaps and explore opportunities.
* Provide training and guidance to employees on quality processes and procedures.
* Monitor and analyze operational metrics to ensure KPIs and SLAs are met or exceeded.
Benefits
* Medical, dental, and vision insurance plans.
* Generous Paid Time Off options for vacation, sick, and personal days.
* Paid Holiday.
* 401K retirement savings plans.
* Flexible Spending Account (FSA).
Requirements
* Bachelor's degree preferred.
* 2-4 years' work experience desired.
* Experience in leading workstreams and deliverables.
* Must have proven experience in managing teams.
* Must be comfortable working remotely.
Travel
* Up to 1 week at a time to a branch location required (maximum of 3 times per year).
Attend quarterly staff meetings in New York City required.
-
Ponce Bank Branch Manager Assistant
1 week ago
Jackson Heights, New York, United States Ponce Bank Full timeJob Summary:Ponce Bank seeks a highly skilled and experienced Assistant Branch Manager to join our team. This role is responsible for supporting the branch's success by ensuring day-to-day operational excellence, optimizing customer experiences, and enhancing team performance.About the Role:The Assistant Branch Manager plays a pivotal role in executing the...
-
Elevate Branch Operations Coordinator
5 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeAbout Our TeamWe are a team of professionals dedicated to empowering low-income women entrepreneurs build businesses and achieve financial stability.Our mission is to create an inclusive society where all entrepreneurs, regardless of gender, race, or income, have access to fair and affordable financial services.We provide affordable capital, credit- and...
-
Operational Excellence Manager
5 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeJob DescriptionGrameen America Inc. is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility.The Operational Excellence Manager will drive the continuous improvement of the operational performance and efficiency, streamline key processes, and ensure that our branch...
-
Operations Support Specialist
5 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeAbout Grameen America Inc.Grameen America Inc. is a nonprofit microfinance organization dedicated to empowering low-income women entrepreneurs build businesses to achieve upward financial mobility.Our mission is to create an inclusive society where all entrepreneurs, regardless of gender, race, or income, have access to fair and affordable financial...
-
Technology Operations Specialist
3 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeGrameen America Inc (GAI) is a nonprofit microfinance organization seeking a Technology Associate to support lending operations and company headquarters. This role will assist the Technology team with computer operations, equipment repair/installation, helpdesk support, user support (hardware/software), data management, and process innovation.">Administer...
-
Business Operations Specialist
5 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeAbout the RoleWe are seeking a highly skilled Business Operations Specialist to join our team at Grameen America Inc. in New York Tri-State Area.The successful candidate will have 2-4 years of experience in leading workstreams and deliverables, with a proven track record of managing teams and driving operational excellence.The salary for this role is...
-
Program Assistant Position
2 days ago
Jackson Heights, New York, United States QUEENS COMMUNITY HOUSE Full time**About Queens Community House**Queens Community House is a non-profit organization dedicated to empowering communities, fostering inclusion, and enhancing lives through programs and services for individuals and families across Queens.We are seeking a Program Assistant (PA) to join our team at the Queens Center for Gay Seniors. The successful candidate will...
-
Account Manager
4 weeks ago
Jackson Heights, New York, United States H.O Full timeUnlock Your Earning Potential as a Top-Performing Account Manager at H.O. Penn Machinery in the New York Metro Area!About UsH.O. Penn Machinery is a leading provider of heavy equipment solutions, and we're seeking an experienced Account Manager to join our Parts and Service Department. As a key member of our team, you'll play a vital role in driving revenue...
-
Jackson Heights, New York, United States Apicha Community Health Center Full time**Job Overview**Apicha Community Health Center is seeking a highly motivated and experienced Program Manager for Support Services to join our team. The ideal candidate will have a strong background in healthcare management, program development, and staff supervision.The successful candidate will be responsible for ensuring the overall compliance of programs...
-
Front Store Assistant Manager
7 days ago
Jackson Heights, New York, United States VIVA PHARMACY & WELLNESS LLC Full timeDescription du posteConnaissance préalable de la vente auprès des fournisseurs requise. Désir d'élargir les opportunités commerciales requise.Salaires : Salaire estimé : 40000 eurosDescription du posteNous recherchons un individu motivé et dynamique qui souhaite s'intégrer dans notre équipe pour développer nos activités commerciales.Instructions...
-
Assistant General Manager Position
5 days ago
Yorktown Heights, New York, United States Goldfish Swim School - Yorktown Heights Full timeJob Summary: We are seeking an experienced Assistant General Manager to join our team at Goldfish Swim School - New Rochelle. The ideal candidate will have a strong background in leadership, customer service, and aquatics. As an Assistant General Manager, you will play a crucial role in ensuring the success of our swim school operations. About Us: Goldfish...
-
Healthcare Advocate Manager
4 days ago
Jackson Heights, New York, United States Catholic Charities of Brooklyn and Queens Full timeJob DescriptionWe are looking for a highly skilled Healthcare Advocate Manager to join our team in Brooklyn and Queens. The successful candidate will have a bachelor's degree in social work, psychology, or a related field, with at least two years of experience working with the target population.Salary: $70,000 - $90,000 per year, depending on experienceAbout...
-
Computer Operations Associate
4 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeAbout the Role:This dynamic position requires a tech-savvy individual who can actively collaborate with our Technology team to assess systems, equipment, and processes to ensure they are fit for purpose. With assistance from GAI's 3rd party vendors, you will help ensure the smooth functioning and security of technology infrastructure, monitor and maintain...
-
Business Operations Manager
4 weeks ago
Elmira Heights, New York, United States Community Glass, Inc. Full timeJob OverviewCommunity Glass, Inc. is seeking an experienced Business Operations Manager to join our team.
-
Compensation Claims Case Manager
4 weeks ago
Jackson Heights, New York, United States Villamar Law Group PLLC Full timeJob DescriptionAt Villamar Law Group PLLC, we are seeking a skilled and experienced Workers' Compensation Paralegal to join our team. As a key member of our staff, you will be responsible for handling various tasks related to workers' compensation claims, including client communication, file reviews, hearing preparation, and coordination with medical...
-
Healthcare Case Manager
4 weeks ago
Jackson Heights, New York, United States Apicha Community Health Center Full time**About Us**At Apicha Community Health Center, we are committed to providing high-quality, patient-centered care to underserved and vulnerable populations in New York City. Our mission is to promote health equity and improve the well-being of our patients through innovative and compassionate care.**Job Summary**We are seeking a dedicated and empathetic...
-
Technology Support Specialist
4 days ago
Jackson Heights, New York, United States Grameen America Inc. Full timeJob Summary:Grameen America Inc is seeking a highly skilled Technology Associate to support our lending operations and company headquarters. The successful candidate will assist our Technology team with computer operations, equipment repair/installation, helpdesk support, user support (hardware/software), data management, and process innovation.
-
Carts Operations Assistant
2 days ago
Jackson, New Jersey, United States ShopRite Full timeCart Maintenance Specialist Job Summary:We are hiring a reliable and physically fit Cart Maintenance Specialist to maintain the cleanliness and organization of our store's cart collection area. This is a crucial role that ensures our customers have a pleasant shopping experience.Duties and Responsibilities:Collect and return empty shopping carts to their...
-
Healthcare Case Manager
4 weeks ago
Jackson Heights, New York, United States Apicha Community Health Center Full timeJob OverviewWe are seeking a dedicated and compassionate Healthcare Case Manager to join our team at Apicha Community Health Center. As a Healthcare Case Manager, you will play a vital role in ensuring the quality care of our patients by promoting quality and cost-effective outcomes.About UsApicha Community Health Center is committed to providing affordable...
-
Business Operations Manager
7 days ago
Elmira Heights, New York, United States Community Glass, Inc. Full timeJob OverviewWe are seeking a highly skilled Business Operations Manager to join our team at Community Glass, Inc.Salary: $60,000 - $80,000 per yearKey ResponsibilitiesRecord and Maintain Financial Transactions: Ensure accurate and timely recording of financial transactions, including purchases, expenses, sales revenue, invoices, and payments.Data Entry and...