Restaurant Operations Manager

7 days ago


Charlotte, North Carolina, United States Raydal Hospitality Full time
Job Description
At Raydal Hospitality, we are seeking a highly skilled Restaurant General Manager to lead our team and drive success. The ideal candidate will have a proven track record of managing high-volume, fast-paced environments and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Oversee and manage all areas of the restaurant, including front-of-house and back-of-house operations.
  • Ensure guest service meets company standards and maintain customer satisfaction.
  • Lead by example in being committed, reliable, loyal, and enthusiastic about work.
  • Manage daily operations, including opening and closing procedures, inventory counts, and cash handling.
  • Uphold safety and sanitation standards, aiming for a 98.5 Health Department Inspection score.
  • Coach and train employees on hand washing, food temperatures, and other critical safety protocols.
  • Develop and implement strategies to drive sales growth and employee engagement.

Requirements:
  • 1-2 years of fast-casual management experience in a high-volume environment.
  • Ability to work in both front-of-house and back-of-house areas.
  • Experience planning and preparing for daily catering business.
  • Strong leadership and communication skills.
  • Commitment to creating a positive working environment and developing employees for their next role.

Benefits:
  • Health, vision, dental, accidental, STD, and life insurance plans.
  • Full-time position with opportunities for growth and development.
  • Training and development opportunities.
  • Paid Time Off and quarterly bonus potential.


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