Patient Service Representative

5 days ago


St Louis, Missouri, United States Esse Health Full time
Join Our Team as a Patient Service Representative

Esse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving over 130,000 patients across 45 locations. We are committed to delivering exceptional patient care and experience.

The Patient Service Representative plays a vital role in our team, responsible for providing excellent patient service, scheduling appointments, and managing patient records. If you are a detail-oriented and customer-focused individual with a passion for healthcare, we encourage you to apply.

Key Responsibilities:
  • Answer patient calls and respond to inquiries
  • Schedule appointments and manage patient records
  • Collect co-payments and verify insurance
  • Register patients in the computer and check them out
  • Balance monies and verify orders at day end
Preferred Qualifications:
  • High school diploma or equivalent
  • 1 or more years of experience working with the public, preferably in a healthcare setting
Other Knowledge, Skills and Abilities:
  • Knowledge of medical terminology and health insurance plans
  • Ability to recognize priority or emergency phone calls
  • Effective communication skills, both on the telephone and in person
  • Ability to perform multiple tasks in a fast-paced environment
What We Offer:
  • Multiple medical coverage benefits
  • Generous PTO policy + 8 paid holidays
  • 401k match + profit sharing
  • Tuition reimbursement
  • Wellness program

Esse Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



  • St Louis, Missouri, United States Mercy Full time

    OverviewWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.ResponsibilitiesGreets and directs patients via phone calls or...


  • St Louis, Missouri, United States Mercy Full time

    OverviewWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who interact with our organization.ResponsibilitiesGreets and directs...


  • St Louis, Missouri, United States Mercy Full time

    Job SummaryWe are seeking a compassionate and organized Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.ResponsibilitiesGreets and checks in patients in a friendly and...


  • St Louis, Missouri, United States BJC Full time

    Role OverviewThe Patient Service Representative plays a vital role in the front office, serving as the initial point of contact for patients and staff. This position is responsible for directing patient flow, performing patient check-ins, and scheduling appointments. Additionally, the Patient Service Representative maintains patient financial records and may...


  • St Louis, Missouri, United States Esse Health Full time

    Join Our Team as a Patient Service RepresentativeEsse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving nearly 130,000 patients across 45 locations. We're seeking a full-time Patient Service Representative to join our Comprehensive Primary Care Associates office on Tesson Ferry.Key Responsibilities:Answer incoming phone...


  • St Louis, Missouri, United States BJC Full time

    Job Title: Patient Service RepresentativeAt BJC, we're seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow process.Key Responsibilities:Handle telephone calls from patients...


  • St Louis, Missouri, United States Mercy Full time

    OverviewWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who interact with our organization.ResponsibilitiesGreets and directs...


  • St Louis, Missouri, United States BJC Full time

    Job Title: Patient Service RepresentativeAt BJC HealthCare, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient patient flow process.Responsibilities:Handle telephone...


  • St Louis, Missouri, United States Esse Health Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Esse Health. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesAnswering patient calls and responding to inquiries in a timely and...


  • St Louis, Missouri, United States Esse Health Full time

    Join Our Team as a Patient Service RepresentativeEsse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving over 130,000 patients across 45 locations. We are committed to delivering exceptional patient care and are seeking a highly skilled Patient Service Representative to join our team.Key Responsibilities:Answer incoming calls...


  • St Louis, Missouri, United States Esse Health Full time

    Join Our Team as a Patient Service RepresentativeEsse Health is a leading healthcare provider in the St. Louis Metropolitan area, serving over 130,000 patients across 45 locations. We are committed to delivering exceptional patient care and are seeking a highly skilled Patient Service Representative to join our team.The ideal candidate will have excellent...


  • St Louis, Missouri, United States Mercy Full time

    Job Summary:Mercy is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Greets and Directs Patients: Greet patients and...


  • St Louis, Missouri, United States Mercy Full time

    Job Summary: We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who interact with our organization.Key Responsibilities:Greets and...


  • St Louis, Missouri, United States Washington University in St. Louis Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Washington University in St. Louis. As a key member of our clinical office, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Greet and register patients,...


  • St Louis, Missouri, United States BJC Full time

    Job SummaryThe Patient Services Representative plays a vital role in ensuring the smooth operation of our front office. This position is responsible for handling patient inquiries, scheduling appointments, and maintaining accurate financial records.Key ResponsibilitiesProvide exceptional customer service to patients and staff, responding to phone calls and...


  • St Louis, Missouri, United States Esse Health Full time

    Job SummaryEsse Health is seeking a highly skilled Patient Service Representative to join our team at our Watson Road Pediatrics office. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesAnswering telephones and responding to patient inquiriesScheduling...


  • St Louis, Missouri, United States BJC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at BJC Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow process.Key ResponsibilitiesHandle telephone calls from patients and staff, and...


  • St Louis, Missouri, United States BJC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at BJC Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow process.Key ResponsibilitiesHandle telephone calls from patients and staff, and...


  • St Louis, Missouri, United States Esse Health Full time

    Job SummaryEsse Health is seeking a highly skilled Patient Service Representative to join our team at our Watson Road Pediatrics office. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesAnswering telephones and responding to patient inquiriesScheduling...


  • St Louis, Missouri, United States BJC Full time

    Role PurposeThe Patient Services Representative serves as the initial point of contact for front office activities and directs the patient flow process at the physician office.ResponsibilitiesHandles telephone calls from patients and staff, forwarding calls requiring triage.Performs receptionist duties with close attention to detail and...