Patient Service Representative
4 weeks ago
Esse Health is a leading healthcare provider in the St. Louis Metropolitan area, with a team of over 120 physicians and 45 locations serving nearly 130,000 patients. We are committed to placing patients and their physicians at the center of health decisions.
As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our offices. Your responsibilities will include answering telephones, scheduling patient appointments, checking patients in, collecting co-payments, verifying insurance, registering patients in the computer, checking patients out, scanning, faxing, processing referrals and prior authorizations.
This is a fast-paced environment where you will be required to multitask and maintain a positive attitude in all interactions with patients and coworkers. You will be the face of our organization, and it is essential that you project a professional image at all times.
Requirements:- High school diploma or equivalent
- 1 or more years of experience working with the public, preferably in a healthcare setting
- Knowledge of medical terminology and health insurance plans
- Ability to recognize priority or emergency phone calls and communicate effectively with patients
- Ability to perform multiple tasks in a fast-paced environment
- Multiple medical coverage benefits
- Generous PTO policy + 8 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
Esse Health is an equal opportunity employer.
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