Financial Services Representative

3 weeks ago


Concord, New Hampshire, United States Fidelity Investments Full time
Launch Your Career with Fidelity

Are you ready to embark on a rewarding career in customer service? Fidelity Investments is seeking talented individuals to join our team as Financial Customer Associates. This role offers a unique blend of remote and on-site work, providing a dynamic and engaging work environment.

About the Role

As a Financial Customer Associate, you will play a vital role in delivering exceptional customer service, resolving complex issues, and providing personalized support to our clients. You will work closely with a cohort of associates, receiving comprehensive training and development opportunities to enhance your skills and knowledge.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and digital channels
  • Assist clients with a range of inquiries, from account balances to investment advice
  • Develop and maintain strong relationships with clients, understanding their financial goals and objectives
  • Collaborate with colleagues to resolve complex issues and provide seamless support
What We Offer

Fidelity Investments is committed to investing in your growth and development. As a Financial Customer Associate, you will have access to:

  • Comprehensive training and onboarding program
  • Opportunities for career advancement and professional growth
  • Competitive compensation and benefits package
  • Flexible work arrangements, including remote and on-site options
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong problem-solving and analytical skills
  • Basic computer skills and proficiency in Microsoft Office
Why Join Fidelity?

Fidelity Investments is a leading financial services company, dedicated to helping individuals and families achieve their financial goals. As a Financial Customer Associate, you will be part of a dynamic team that is passionate about delivering exceptional customer service and making a positive impact on people's lives.



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