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Club Operations Associate

2 months ago

Broomfield, Colorado, United States Planet Fitness - Brighton Full time
Join the Team at Planet Fitness Brighton

Why Become a Part of the Planet Fitness Family?
- Flexible working hours
- Free gym membership
- Great potential for career advancement
- Friendly and inclusive workplace
- No aggressive sales tactics
- Competitive starting pay

We are looking for motivated individuals who are dedicated to delivering outstanding customer service to become part of our team.

Position Overview
The Member Services Associate will be instrumental in providing a welcoming experience for Planet Fitness members, prospective members, and visitors.

Key Responsibilities
  • Greet members, prospective members, and visitors warmly
  • Oversee front desk activities, including responding to phone inquiries and assisting callers, checking in members, enrolling new members, and conducting tours for potential members
  • Update member accounts as needed
  • Address member questions and concerns in a timely and professional manner
  • Help maintain the cleanliness and organization of the facility
Qualifications
  • Previous experience in customer service is preferred
  • Ability to communicate in Spanish is a plus
  • Basic computer proficiency is required
  • Enthusiasm for health and fitness
  • Positive demeanor and strong interpersonal skills
  • Dependability and punctuality are crucial
  • High school diploma or equivalent is required
  • Must be at least 18 years of age
Physical Requirements
  • Ability to stand and walk for extended periods
  • Frequent interaction with members and staff
  • Occasional lifting of heavy objects
  • Exposure to cleaning agents