Customer Service Representative

4 weeks ago

Oklahoma City, Oklahoma, United States Octane Co. Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at Octane Co.

As a key member of our team, you will be responsible for providing exceptional service to our clients, helping them navigate our benefits offerings, and building long-lasting relationships.

Key Responsibilities
  • Client Interaction: Communicate with clients via calls and virtual meetings to understand their benefits needs and provide personalized solutions.
  • Appointment Scheduling: Arrange and conduct meetings with clients interested in our offerings, ensuring a seamless and efficient experience.
  • Product Presentation: Clearly explain insurance products and benefit packages to clients over Zoom, addressing any questions or concerns they may have.
  • Accurate Application Processing: Handle insurance applications with precision and efficiency, ensuring timely and accurate processing.
  • Continued Education: Engage in ongoing training sessions to continually improve your skills and stay up-to-date on industry trends.
What We Offer
  • Remote Work Flexibility: Enjoy the convenience of working from home with a flexible schedule, allowing you to balance your work and personal life.
  • Exceptional Training: Receive comprehensive, world-class training to set you up for success in your role and help you grow professionally.
  • Positive Work Environment: Be part of a vibrant, supportive team culture that values your contributions and well-being.
  • Career Advancement: Explore opportunities for rapid career growth and professional development, helping you achieve your long-term goals.
  • Competitive Pay: Benefit from weekly pay, performance-based bonuses, and medical reimbursement after 90 days, ensuring a stable and rewarding income.
  • Residual Income: Access potential for ongoing income and qualify for exciting conferences and incentive trips, recognizing your hard work and dedication.
  • Ongoing Learning: Participate in continuous training and mentorship programs, helping you stay ahead of industry trends and best practices.

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