Service Team Coordinator

3 weeks ago


Little Falls, Minnesota, United States Perkins Restaurant & Bakery Full time
About the Role

We are seeking a highly organized and detail-oriented Service Team Coordinator to join our team at Perkins Restaurant & Bakery. As a key member of our service team, you will be responsible for ensuring seamless customer experiences, resolving issues, and working collaboratively with colleagues to achieve business objectives. This is a great opportunity to work in a fast-paced environment, develop your skills, and take on new challenges.

About Us
Perkins Restaurant & Bakery is a leading restaurant chain with a rich history of serving high-quality food and providing excellent customer service. Our commitment to excellence has earned us a loyal customer base and made us a preferred choice for dining out. If you share our passion for delivering exceptional customer experiences and are looking for a dynamic work environment, we encourage you to apply for this exciting role.

Responsibilities
• Provide exceptional customer service and ensure that all customers leave satisfied
• Respond promptly to customer complaints and resolve issues efficiently
• Collaborate with colleagues to ensure seamless service delivery
• Stay up-to-date with menu items, promotions, and policies to provide accurate information to customers
• Work effectively as part of a team to achieve business objectives

Requirements
• High school diploma or equivalent required; post-secondary education an asset
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Availability to work varied shifts, including evenings, weekends, and holidays

Salary Range
• Competitive hourly rate: $12-$18 per hour

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