Veterinary Operations Director

6 hours ago

Miami, United States Viamonte Veterinary Clinic Full time
Lead Our Veterinary Team

We are seeking an experienced and dedicated veterinary practice manager to lead our clinic team at Viamonte Veterinary Clinic in Miami, Florida.

About the Role:

This is a leadership position that oversees all medical operations of the hospital department, including clinical, surgical, and daily activities. Responsibilities encompass workflow management, supervision, development, and scheduling of veterinary support staff, as well as ensuring the effectiveness of departmental policies and protocols.

Key Responsibilities:

  • Direct Management: Supervise and manage the veterinary technician team and hospital operations.
  • Collaboration with Executive Director: Work closely with the Executive Director of Medicine (Owner/DVM) to ensure adherence to hospital protocols, quality control, and medical standards.
  • Hands-On Leadership: Act as a floor manager to train, guide, and direct the veterinary technician team.
  • Inventory Oversight: Manage inventory to ensure supplies are stocked and organized.
  • Team Meetings: Direct and facilitate daily and monthly hospital team meetings.
  • Work Culture: Foster a positive work environment and support a strong team culture.
  • Scheduling: Create and maintain the veterinary technician work schedule, ensuring coverage and appropriateness for all hospital positions. Publish schedules at least three weeks in advance.
  • Reporting: Report directly to the Executive Director of Medicine (Owner/DVM).

Requirements:

  • Previous Experience: Proven experience as a Veterinary Technician.
  • Leadership Experience: Minimum of 2 years in a supervisory or leadership role.
  • Advanced Knowledge: Expertise in veterinary operations and procedures, including surgery, laboratory techniques, digital imagery, pharmaceuticals, and critical or emergency medical care.
  • Multitasking Ability: Capable of managing multiple tasks and interruptions in a dynamic environment with periodic heavy workloads.
  • Problem-Solving Skills: Ability to anticipate, identify, and address problems effectively, with strong communication skills.
  • Conflict Resolution: Excellent skills in managing and resolving conflicts.
  • Emergency Response: Ability to remain calm and effective in emergency situations.
  • Communication Skills: Proficient in conveying complex processes and concepts clearly, both verbally and in writing.
  • Technical Proficiency: Knowledge of Microsoft Office and ability to use required veterinary clinic software.
  • Customer Service: Strong commitment to providing exceptional customer service and building successful client relationships.

About Us:

Viamonte Veterinary Clinic is dedicated to fostering a work environment that brings out the best in pet medical professionals. Our success hinges on the exceptional talent and commitment of our team. If you are an experienced veterinary professional with a passion for providing outstanding care to patients and exceptional service to their owners, we would love to hear from you.

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