Hospital Operations Manager

2 months ago

miami, United States Viamonte Veterinary Clinic Full time

Are you a veterinary professional with a passion for leadership?

We are seeking an experienced and dedicated veterinary practice manager for a high-quality, one-doctor medical facility in Miami, Florida. If you have a strong background in veterinary management and a commitment to delivering exceptional care, we would love to hear from you.


Viamonte Veterinary Clinic is seeking a dedicated and experienced individual to lead our clinic team as we continue to grow. As a privately owned general practice, we are committed to delivering superior medical care to our patients and providing first-class service to our clients. If you have a passion for veterinary leadership and are looking to make a meaningful impact in a supportive and dynamic environment, we invite you to apply.


The Right Candidate:

  • Veterinary Leadership Experience: Proven track record in leading veterinary teams effectively.
  • Commitment to Excellence: Dedicated to maintaining high standards and inspiring others to achieve their best.
  • Team Leadership: Ability to guide a diverse team towards shared goals with enthusiasm and clarity.
  • Resilience and Work Ethic: Embraces challenges and is prepared to put in the effort needed to overcome obstacles.
  • Scheduling and Training Expertise: Experienced in managing schedules and training a large medical staff.
  • Organizational and Communication Skills: Demonstrates exceptional skills in both organizing tasks and communicating clearly.


Role Overview:

This role oversees all medical operations of the hospital department, including clinical, surgical, and daily activities. Responsibilities encompass workflow management, supervision, development, and scheduling of veterinary support staff, as well as ensuring the effectiveness of departmental policies and protocols.

Primary Responsibilities Include:

  • Direct Management: Supervise and manage the veterinary technician team and hospital operations.
  • Collaboration with Executive Director: Work closely with the Executive Director of Medicine (Owner/DVM) to ensure adherence to hospital protocols, quality control, and medical standards.
  • Hands-On Leadership: Act as a floor manager to train, guide, and direct the veterinary technician team.
  • Inventory Oversight: Manage inventory to ensure supplies are stocked and organized.
  • Team Meetings: Direct and facilitate daily and monthly hospital team meetings.
  • Work Culture: Foster a positive work environment and support a strong team culture.
  • Scheduling: Create and maintain the veterinary technician work schedule, ensuring coverage and appropriateness for all hospital positions. Publish schedules at least three weeks in advance.
  • Reporting: Report directly to the Executive Director of Medicine (Owner/DVM).


Viamonte Veterinary Clinic is dedicated to fostering a work environment that brings out the best in pet medical professionals. Our success hinges on the exceptional talent and commitment of our team. If you are an experienced veterinary professional with a passion for providing outstanding care to patients and exceptional service to their owners, we would love to hear from you

Qualifications:

  • Previous Experience: Proven experience as a Veterinary Technician.
  • Leadership Experience: Minimum of 2 years in a supervisory or leadership role.
  • Advanced Knowledge: Expertise in veterinary operations and procedures, including surgery, laboratory techniques, digital imagery, pharmaceuticals, and critical or emergency medical care.
  • Multitasking Ability: Capable of managing multiple tasks and interruptions in a dynamic environment with periodic heavy workloads.
  • Problem-Solving Skills: Ability to anticipate, identify, and address problems effectively, with strong communication skills.
  • Conflict Resolution: Excellent skills in managing and resolving conflicts.
  • Emergency Response: Ability to remain calm and effective in emergency situations.
  • Communication Skills: Proficient in conveying complex processes and concepts clearly, both verbally and in writing.
  • Technical Proficiency: Knowledge of Microsoft Office and ability to use required veterinary clinic software.
  • Customer Service: Strong commitment to providing exceptional customer service and building successful client relationships.
  • If you meet these qualifications and are ready to contribute to our team, please contact us to discuss this exciting opportunity

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