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Veterinary Care Specialist

2 months ago

Miami, Florida, United States South Kendall Animal Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team at South Kendall Animal Hospital. As a key member of our veterinary team, you will play a vital role in providing exceptional care to our patients and delivering outstanding service to our clients.

Key Responsibilities
  • Client Communication: Provide clear and concise updates to clients regarding their pets' status, home care instructions, pre- and post-operative instructions, and medication administration guidance.
  • Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
  • Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice's products, programs, and services.
  • Animal Handling & Care: Safely and compassionately restrain animals, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
  • Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
  • Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
  • Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
  • Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.
Qualifications
  • Licensed Veterinary Technician (LVT) certification.
  • Ability to handle animals safely and compassionately.
  • Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
  • Familiarity with DEA, OSHA, and hospital safety guidelines.