**Bench General Manager

3 weeks ago


Wilmington, North Carolina, United States Petco Full time

Job Summary:

The General Manager is a key leadership role at Petco, responsible for leading a high-performing team to deliver exceptional customer experiences and drive business results. As a General Manager, you will be accountable for all aspects of managing a single retail store, including sales, customer service, inventory management, and employee development.

Key Responsibilities:

  • Lead a team of store department managers and hourly store partners to achieve sales and profitability goals
  • Develop and implement strategies to drive customer engagement and loyalty
  • Manage inventory levels, merchandise displays, and visual standards to maximize sales and minimize waste
  • Ensure compliance with company policies, procedures, and safety protocols
  • Monitor and analyze financial and operational reporting to inform business decisions
  • Market the store and its products through in-store events, promotions, and community outreach

Requirements:

  • 3+ years of retail management experience, preferably in a pet-related industry
  • Proven track record of leading high-performing teams and driving business results
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree preferred

What We Offer:

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment with a passionate team


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