Patient Services Representative
4 days ago
Job Summary
The Patient Service Representative (PSR) plays a vital role in ensuring patient satisfaction and efficient operations at RWJBarnabas Health. This position works closely with physicians, managers, and support staff to provide exceptional patient care and administrative support.
Key Responsibilities:
- Prepare for patient visits, triage practice calls, and schedule appointments
- Perform routine clerical tasks, such as copying, scanning, and faxing
- Coordinate with insurance providers and handle pre-authorizations and certifications
- Maintain accurate and up-to-date patient health records
- Provide exceptional customer service and support to patients and staff
Requirements:
- High School Diploma or equivalent
- Relevant experience and/or training in medical administration
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of medical terminology and electronic medical record (EMR) systems
Benefits and Perks:
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
About RWJBarnabas Health:
RWJBarnabas Health is a leading academic health system in New Jersey, dedicated to providing patient-centered, high-quality care and advancing innovative strategies in healthcare. We are committed to creating a best-in-class work experience for our employees and making a positive impact in our communities.
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