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Patient Services Representative

2 months ago

Abington Twp, United States Redeemer Health Full time

Job Summary:

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Redeemer Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a positive and personalized experience for our patients.

Key Responsibilities:

  • Answering and directing phone calls in a timely and professional manner
  • Scheduling appointments and managing patient schedules
  • Greeting patients and gathering personal data and insurance information
  • Entering patient information into our office scheduling and billing system
  • Performing check-in and check-out office functions
  • Assisting with other office duties as requested
  • Preparing referrals for HMO patients and collecting fees for services rendered
  • Completing end-of-day deposit records
  • Supporting clinical services provided in the office and performing basic health screening services with documented competencies

Requirements:

  • An inspiring and positive attitude
  • Ability to problem-solve and improvise in high-pressure situations
  • Passion for individualizing and ensuring a positive experience
  • Compassion, sensitivity, and support for patients' emotional, spiritual, physical, and healthcare needs
  • Desire to build and develop relationships that enhance patients' healthcare experience
  • Impeccable communication and interpersonal skills
  • Creativity and imagination
  • Able to collaborate and work with a team of healthcare providers
  • Excellent computer and technology skills
  • High school graduate or equivalent
  • Six months to one year of experience as a medical secretary or receptionist preferred
  • Able to maintain confidentiality

Equal Opportunity Employer:

Redeemer Health is an equal opportunity employer and prohibits discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other protected classification required by law.