Front Desk Customer Service Representative

5 days ago


Daytona Beach, Florida, United States Premier Resorts Management Inc Full time
Job Description:
Premier Resorts Management Inc is seeking a highly motivated and customer-focused Front Desk Guest SVC Agent to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

About the Role:
The successful candidate will be expected to:
  1. Sell rooms to maximize revenue
  2. Check in and out guests efficiently
  3. Maintain cash bank and make change as needed
  4. Answer phones promptly
  5. Assist with reservations during each shift
  6. Be knowledgeable about hotel services and policies

Requirements:
To be considered for this role, applicants must possess excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A high school diploma or equivalent is required, and previous experience in a similar position is an asset.

Compensation:
The estimated salary for this position is $40,000 - $55,000 per year, depending on experience. Benefits include health insurance, retirement plan, and paid time off.

Why Work With Us:
At Premier Resorts Management Inc, we pride ourselves on delivering exceptional guest experiences. Our team members are passionate about providing outstanding service and making every stay unforgettable.

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