Front Desk Customer Service Representative
5 days ago
Premier Resorts Management Inc is seeking a highly motivated and customer-focused Front Desk Guest SVC Agent to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.
About the Role:
The successful candidate will be expected to:
- Sell rooms to maximize revenue
- Check in and out guests efficiently
- Maintain cash bank and make change as needed
- Answer phones promptly
- Assist with reservations during each shift
- Be knowledgeable about hotel services and policies
Requirements:
To be considered for this role, applicants must possess excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A high school diploma or equivalent is required, and previous experience in a similar position is an asset.
Compensation:
The estimated salary for this position is $40,000 - $55,000 per year, depending on experience. Benefits include health insurance, retirement plan, and paid time off.
Why Work With Us:
At Premier Resorts Management Inc, we pride ourselves on delivering exceptional guest experiences. Our team members are passionate about providing outstanding service and making every stay unforgettable.
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