Front Desk Representative

3 weeks ago


West Palm Beach, Florida, United States Rock Palm Beach Services Llc Full time
Job Title: Front Desk Representative

The Front Desk Representative is responsible for providing exceptional customer service to guests and residents at Rock Palm Beach Services Llc. This part-time position requires a flexible schedule, including evening and overnight shifts, as well as holidays and weekends.

We offer a competitive salary of $16.00 per hour, along with employee discounts and paid time off. As a Front Desk Representative, you will be the face of our company, ensuring that every guest feels welcome and valued.

Key Responsibilities:
  • Assist guests with check-in, check-out, and room requests in a professional and timely manner.
  • Communicate effectively with guests, responding to their needs and concerns in a positive and courteous manner.
  • Manage front desk operations during designated shifts, including handling cash and credit transactions, processing reservations, and maintaining accurate records.
  • Collaborate with other departments to ensure seamless communication and exceptional guest experience.
Requirements:
  • High school diploma or equivalent required; hotel experience preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Basic computer skills, with proficiency in software applications such as property management systems.
  • Ability to work a variety of shifts, including evenings, nights, weekends, and holidays.


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