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Guest Room Specialist

3 months ago

Kīhei, Hawaii, United States Waldorf Astoria Hotels & Resorts Full time

The prestigious Waldorf Astoria Hotels & Resorts is seeking a Guest Room Specialist to enhance our Housekeeping Division.

Our luxurious establishment is renowned for its stunning surroundings and exceptional service, providing an unparalleled experience for our guests.

Classification: Casual

Shift: Various - flexibility to work weekends, weekdays, and holidays is essential.

Key Responsibilities:

As a Guest Room Specialist, your primary duty will be to maintain the cleanliness and presentation of guest accommodations while ensuring a high level of guest satisfaction. Your responsibilities will include:

  • Thoroughly cleaning assigned guest rooms, including making beds, sanitizing bathrooms, dusting, and vacuuming.
  • Replacing and replenishing linens, towels, and guest amenities as required.
  • Conducting deep cleaning tasks as necessary.
  • Managing and transporting housekeeping supply carts daily.
  • Disposing of waste and recyclables properly.
  • Addressing special guest requests promptly and courteously.
  • Providing evening turn-down service when needed.
Desired Attributes:

Waldorf Astoria is committed to excellence in hospitality, and we seek individuals who embody our core values:
  • Hospitality - A passion for delivering outstanding guest experiences.
  • Integrity - Commitment to doing the right thing consistently.
  • Leadership - A proactive approach in both the workplace and community.
  • Teamwork - Collaborating effectively with colleagues.
  • Ownership - Taking responsibility for actions and decisions.
  • Urgency - Maintaining a disciplined approach to tasks.
Additionally, we value the following key characteristics:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
Working at Waldorf Astoria:

As a leader in the hospitality sector, Waldorf Astoria Hotels & Resorts offers a diverse range of accommodations and services, ensuring a remarkable experience for both business and leisure travelers. Our vision is to create memorable hospitality experiences globally, and our dedicated team members are at the heart of this mission.

Employee Benefits:

Waldorf Astoria is proud to foster a supportive workplace culture, recognized as one of the best in the industry. We prioritize the well-being of our team members through innovative programs and comprehensive benefits, including:
  • Access to pay when needed through DailyPay.
  • Medical Insurance Coverage for employees and their families.
  • Mental Health Resources.
  • Generous Paid Time Off (PTO).
  • Employee travel discount programs.
  • Supportive parental leave policies.
  • 401(k) matching contributions.
  • Employee stock purchase options at a discounted rate.
  • Access to educational resources for personal and professional growth.
  • Opportunities for career advancement.
  • Team Member Resource Groups.
  • Recognition and rewards initiatives.
Benefits may vary based on specific property terms and conditions.

Compensation: The hourly wage is competitive and commensurate with experience and location.