Leading Facilities Strategist for Sustainable Growth

4 weeks ago

Williamstown, Massachusetts, United States Williams College Full time

Williams College seeks a visionary leader to spearhead the Director of Facilities role. Reporting to the Associate Vice President (AVP) for Campus Planning and Operations, the Director will oversee the operational and maintenance aspects of the campus' built and natural environment. This includes managing organizational, functional, and administrative aspects of the Facilities department, such as operating policies and procedures, personnel and budget management, strategic renewal of buildings and landscape, space and facilities database, program maintenance and repair, and services for buildings, grounds, equipment, vehicle fleet, and support for events and on and off-campus rental property.

The Director will collaborate with colleagues in the Planning, Design and Construction and Energy and Utilities teams, as well as across campus on physical and renewal planning, projects, operations, policies and procedures. This leader will provide strategic direction for the Mechanical, Electrical, Plumbing, and Architectural Trades; Grounds and Custodial Services, Technology support systems, and Facilities Administrative staff teams. They will ensure a high level of service to the campus and support environmental sustainability across Facilities operations.

Effective Communication and Change Management

The successful candidate will focus on effective communication within the Facilities Department and with clients across the campus. They will work closely with the AVP of Campus Planning and Operations and the Assistant Director for Planning, Design, and Construction on departmental policies and procedures, promoting teamwork and collaboration, and ensuring proactive coordination between construction and operations. This leader will create and provide presentations to Board of Trustee meetings, Williams College Senior staff and leadership teams, and other campus groups: staff, faculty, students, and other stakeholders.

The Facilities team is transitioning to a more strategic and proactive mode of operation and will be affected by ongoing campus-wide initiatives such as a new Enterprise Resource Planning (ERP) system and related process changes. Other changes include: upcoming replacement of the CMMS systems, creation of a space inventory and database, and organizational changes for greater efficiency. The Facilities Director will lead the Facilities team through these efforts interfacing with campus partners as required. Experience with similar and successful change management, including observing outcomes, is desired.

Key Responsibilities

  • Provide leadership, operations expertise, and stewardship of the college's buildings, landscape, and infrastructure through clear goals and metrics including safety, compliance, and energy and environmental efficiency. Effectively lead and manage a staff of over 160 individuals with four direct reports.
  • Use collaborative skills, a customer-centric approach, and data to support the mission and strategic priorities of the college.
  • Monitor, analyze, and work closely with the Budget Director to develop and track the Department's operating budget. Develop and implement monitoring systems and processes for staff productivity, accountability, and process efficiency. Analyze expense and revenue patterns, budget anomalies, and recommend corrective actions.
  • Utilize appropriate integrated technology systems to support the department's operations, asset condition, and the college's data and information tracking needs. Work closely with Gordian, an external company that collects and analyzes our building information, to compile a ten-year plan and strategy for planned building, systems, and infrastructure renewal.
  • Prepare, update, and implement a strategic plan for the department, including resource projections for future needs, continuous improvement efforts, and other changes to improve the team's results and partnership with other departments on campus.
  • Work closely with the Associate VP for Campus Planning and Operations and the Assistant Director for Planning-Design-Construction to develop long and short-range plans for renovation, maintenance, and infrastructure projects; and to ensure a safe, sustainable, and efficient environment for the College.
  • Research, develop, and make recommendations on projects and issues the Associate Vice President assigns, which require coordination across college departments.
  • Ensure department and contractor compliance with all applicable local, state, and federal building codes and regulations: fire & life safety codes, building codes, environmental regulations, OSHA regulations, and oversee quality control, finish level, and function of all work performed. Ensure compliance with college policies. Communicate schedules, milestones, costs, and status to supervisors, stakeholders, and the college community.

Qualifications

  • A Bachelor's degree in a related field with eight or more years of relevant experience as a senior facilities manager in a complex multi-building facility or the equivalent combination of education and experience;
  • Deep experience with managing organizational and process changes and communicating with a wide range of stakeholders and clients;
  • Strong strategic thinking, analytical skills, and ability to use data to guide decision-making;
  • Broad intellectual curiosity and enthusiasm for fresh ideas;
  • Excellent coaching and mentoring skills that foster and support a collegial style of leadership.

The estimated salary for this position is $120,000 - $150,000 per year, depending on experience and qualifications.

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