Fusion Security Solutions Administrator

3 days ago


West Palm Beach, Florida, United States Fusion Security Solutions Full time
Job Summary:
Fusion Security Solutions is looking for an experienced Fusion Security Solutions Administrator to perform various administrative tasks, ensuring the smooth operation of our office. The ideal candidate will possess strong organizational skills, excellent written and verbal communication skills, and the ability to multitask in a fast-paced environment.

About the Role:
This Fusion Security Solutions Administrator position plays a crucial role in driving company success by performing a range of administrative tasks, including scheduling service appointments, creating invoices, answering phone calls, and maintaining organized filing systems. The successful candidate will be responsible for checking daily reports, submitting permits and inspections, completing radio activations, and providing clients with information and certificates.

Responsibilities:
• Schedule service appointments with input from supervisor
• Create invoices for services in advance and send reminder calls the day prior to service appointments
• Answer inbound telephone calls and provide client support
• Develop and implement organized filing systems for efficient data retrieval
• Perform all other office tasks as assigned
• Check Criticom Monitoring Services (CMS) daily reports every morning
• Submit and track permits and inspections
• Complete radio activations and create account numbers in Criticom Monitoring Services (CMS)
• Provide clients with same-day information, certificates, and advise them that all accounts will be on a 5-day test after installation completion
• Provide clients with an office number and a 24-hour number
• Input client information sheets and agreements online
• Prepare builder packets: W9, Workers Comp, and Liability certificate

Qualifications:
• Previous experience in office administration or related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.

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