Security Technician
3 weeks ago
At Securitas Electronic Security Inc, we are seeking a skilled Security Technician to join our team. As a Security Technician, you will be responsible for providing exceptional customer service and technical support for our security systems and equipment.
Key Responsibilities:
- Respond to trouble tickets to ensure application uptime and system performance.
- Work individually and as a team to diagnose and resolve application issues.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes (user permissions, application configuration, etc.).
- Document all system modifications through a digital change control tracking system.
- Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
- Perform pre-deployment end-to-end testing of all upgrades and major modifications.
- Perform on-site installations of software upgrades and major modifications.
Requirements:
- High School diploma required or equivalent.
- Familiarity installing and troubleshooting low voltage equipment.
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
- Strong working knowledge of Microsoft Office.
- Strong written and verbal communications skills.
- Working knowledge of IP addressing equipment.
- Excellent problem-solving and analytical skills.
- Excellent time management skills.
- Positive attitude and strong work ethic.
- Certifications in enterprise-grade CCTV and Access Control systems a plus.
We offer:
- Comprehensive benefits package.
- Company training and industry-leading certification program.
- Company vehicle.
- Company cell phone.
- Medical, dental, vision, and life insurance.
- Company-paid short-term and long-term disability.
- 401K with 60% match up to 6% of salary.
- Paid vacation, holiday, and sick time.
- Educational assistance.
- Exceptional growth opportunities.
- Wide variety of employee discounts on travel, equipment, and more.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.
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