Security Technician

3 weeks ago


Madison, Wisconsin, United States Securitas Electronic Security Inc Full time

At Securitas Electronic Security Inc, we are seeking a skilled Security Technician to join our team. As a Security Technician, you will be responsible for providing exceptional customer service and technical support for our security systems and equipment.

Key Responsibilities:

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Work individually and as a team to diagnose and resolve application issues.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes (user permissions, application configuration, etc.).
  • Document all system modifications through a digital change control tracking system.
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
  • Perform pre-deployment end-to-end testing of all upgrades and major modifications.
  • Perform on-site installations of software upgrades and major modifications.

Requirements:

  • High School diploma required or equivalent.
  • Familiarity installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Strong working knowledge of Microsoft Office.
  • Strong written and verbal communications skills.
  • Working knowledge of IP addressing equipment.
  • Excellent problem-solving and analytical skills.
  • Excellent time management skills.
  • Positive attitude and strong work ethic.
  • Certifications in enterprise-grade CCTV and Access Control systems a plus.

We offer:

  • Comprehensive benefits package.
  • Company training and industry-leading certification program.
  • Company vehicle.
  • Company cell phone.
  • Medical, dental, vision, and life insurance.
  • Company-paid short-term and long-term disability.
  • 401K with 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Educational assistance.
  • Exceptional growth opportunities.
  • Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.



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