Cloud and Directory Services Engineer

4 weeks ago

Ashland, Virginia, United States Randolph-Macon College Full time
Job Description

Randolph-Macon College seeks a highly skilled Systems Engineer-Cloud & Directory Services to join its IT team. This full-time position will be responsible for administering the college's directory services, collaboration suite, and cloud services hosted in Azure and Microsoft365.

Key responsibilities include:

  • Managing and maintaining Active Directory services and infrastructure.
  • Creating, modifying, and deleting user accounts and groups.
  • Implementing and managing Group Policies.
  • Monitoring and optimizing Active Directory performance.
  • Ensuring security and compliance with policies and best practices.
  • Implementing and managing access controls and permissions.
  • Performing regular audits of Active Directory environment.
  • Troubleshooting and resolving Active Directory-related issues.
  • Managing and supporting Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Monitoring system performance and ensuring optimal operation of Office 365 environment.
  • Managing user accounts, permissions, and licenses.
  • Implementing and maintaining security policies and compliance measures.
  • Troubleshooting and resolving issues related to Office 365 services.
  • Staying updated with the latest Office 365 features and updates.
  • Implementing and managing multi-factor authentication and other security measures.
  • Coordinating with Microsoft support for issue resolution and service requests.
  • Maintaining integrations with other third-party applications using cloud service platforms (Azure, Google).
  • Administering the college's Google Workspace for education.
  • Managing, deploying, and monitoring campus network infrastructure.
  • Participating in On-Call rotation for ITS critical systems.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience as a senior Microsoft Exchange or Active Directory administrator (Exchange Online and Azure Active Directory preferred).
  • Experience with Windows server operating systems in an Active Directory environment.
  • Knowledge of managing and working with virtual Windows servers in a virtualized environment.
  • Knowledge of MS Exchange Server and MS Exchange online in a hybrid environment.
  • Knowledge of MS SQL Server.
  • Knowledge of OAuth, SAML federation, Single Sign-On, Multi-Factor Authentication, and Privileged Access Management.
  • Knowledge of TCP/IP internetworking, including DNS and DHCP.
  • Knowledge of information security best practices and incident response management.
  • Well-developed oral and written skills.
  • Ability to learn and adapt to new technologies and industry best practices.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.

Randolph-Macon College is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from members of underrepresented populations.

To apply, please submit a current resume, cover letter, and contact information for two professional references to Sharon Jackson, Director of Human Resources. The review and interview process will commence as strong applications are received.

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