Client Relations Specialist
2 weeks ago
- Dental coverage
- Health coverage
- Professional development opportunities
As a Client Relations Specialist with Shannon Reed - State Farm Agent, you will cultivate exceptional client interactions that contribute to the success of a thriving insurance agency. Your meticulous attention to detail, strong customer service abilities, and genuine desire to assist others make you an ideal candidate. You will advance your career while addressing client inquiries, collaborating with fellow agency members, and proactively identifying the needs of the community you serve.
We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in a team member. We foresee opportunities for internal advancement for particularly motivated and sales-oriented individuals.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, following up as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Utilize a customer-focused, needs-based approach to inform clients about insurance choices.
- Employ effective communication to meet customer needs while fostering business growth.
- Commitment to exceptional customer service.
- Aptitude for relating to clients, answering their queries, and anticipating their requirements.
- Strong communication skills to assist clients and coordinate with agency colleagues.
- Proactive approach to problem-solving.
- Hourly wage plus commission/bonus structure.
- Opportunities for career advancement within the agency.
- Paid time off, including vacation and personal/sick days.
- Health benefits.
- Valuable experience for career development.
- Our mission is to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations.
- We cater to clients' insurance and financial service needs, including Auto, Home, Life, Retirement, Business, College, Health, and Renters Insurance.
- Established as a State Farm agent since 2010.
- Graduate of Davis & Elkins College and Mississippi State University.
- Currently, our agency comprises a dedicated team of five members.
- Awarded honors such as Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club.
State Farm agents operate as independent contractors responsible for their own hiring decisions.
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