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Client Relations Specialist
2 months ago
- Dental coverage
- Health coverage
- Professional development opportunities
As a Client Relations Specialist at Shannon Reed - State Farm Agent, you will create exceptional experiences for clients that contribute to the success of our insurance agency. Your keen attention to detail, strong customer service abilities, and genuine desire to assist others make you an ideal candidate. You will advance your career while addressing client inquiries, collaborating with other team members, and proactively meeting the needs of the community.
We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in a team member. We foresee opportunities for internal advancement for motivated and sales-oriented individuals.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, following up as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Educate clients on insurance choices through a needs-based review process.
- Utilize effective communication to meet customer needs while fostering business growth.
- Commitment to exceptional customer service.
- Able to connect with clients, answer their questions, and foresee their needs.
- Strong communication skills for assisting clients and coordinating with team members.
- Proactive approach to problem-solving.
- Hourly compensation plus commission/bonus structure.
- Opportunities for career advancement within the agency.
- Paid time off, including vacation and personal/sick days.
- Health benefits.
- Valuable experience for career development.
About Our Agency:
- Our mission is to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations.
- We provide comprehensive insurance and financial services, including Auto, Home, Life, Retirement, Business, College, Health, and Renters Insurance.
- Established as a State Farm agent since 2010.
- Graduate of Davis & Elkins College and Mississippi State University.
- Currently, our agency consists of 5 dedicated team members.
- Awarded accolades such as Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club.
