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Customer Success Specialist

2 months ago

Lexington, Kentucky, United States Paul Davis Company Owned Store Full time
Client Success Manager at Paul Davis Company Owned Store

The Client Success Manager at Paul Davis Company Owned Store plays a pivotal role in nurturing and enhancing relationships with essential stakeholders and accounts within the commercial property sector. This position emphasizes elevating brand visibility, advocating services, and fostering industry connections.

Position Title: Client Success Manager
Compensation: $65,000 - $75,000 annually

Key Responsibilities:
  • Develop and sustain a comprehensive list of property and facility managers
  • Engage in proactive outreach and B2B sales initiatives
  • Organize and facilitate meetings with prospective clients
  • Maintain and strengthen existing commercial partnerships
  • Participate in and promote corporate events and seminars
  • Assist in tracking and reporting sales data
  • Collaborate closely with Regional Marketing Managers
  • Contribute to market research and lead generation efforts
Qualifications:
  • High school diploma or equivalent
  • A minimum of two years of experience in outside sales
  • Exceptional customer service and communication abilities
Preferred Qualifications:
  • Associate or bachelor's degree in a relevant field
  • Experience in restoration, construction, or insurance industries
Skills and Competencies:
  • Proficiency in Microsoft Office and CRM software
  • Strong prioritization and time management skills
  • Ability to work both independently and as part of a team
  • Robust selling and marketing capabilities
Physical Requirements:
  • Capacity to remain stationary for extended durations
  • Ability to lift up to 10lbs occasionally
Work Environment:
Combination of indoor and outdoor settings with occasional travel involved.

Equal Opportunity Employer
Paul Davis Company Owned Store is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace. We provide equal employment opportunities without regard to race, color, religion, gender, or other protected characteristics.

Please note that this summary encapsulates the job description, and additional responsibilities may be assigned as necessary.