Software Customer Success Manager
1 week ago
This position is for a seasoned professional responsible for leading the Software Customer Success team within the Cloud Services organization. The team is responsible for ensuring customer satisfaction and success with Lexmark software products.
Key Responsibilities:- Develop and implement customer success strategies to drive customer satisfaction and retention.
- Lead a team of customer success professionals to ensure timely and effective support to customers.
- Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
- Develop and maintain relationships with key customers to ensure their needs are met and exceeded.
- 8+ years of experience in customer success or a related field.
- Proven track record of driving customer satisfaction and retention.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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Customer Service Representative
4 weeks ago
Lexington, Kentucky, United States Customer Direct Full timeCustomer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide superior customer service...
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Customer Success Manager
5 days ago
Lexington, Kentucky, United States Mimecast Full timeCustomer Success ManagerThe Customer Success Manager will be responsible for developing and growing a team of Customer Success Managers into a high-performing team. This role will manage a portfolio of commercial-grade customers, typically with several hundred to a thousand employees in size. The Manager will oversee the Customer Success lifecycle through...
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Customer Success Manager
5 days ago
Lexington, Kentucky, United States Mimecast Full timeCustomer Success ManagerAt Mimecast, we're dedicated to helping our customers succeed in a rapidly changing cybersecurity landscape. As a Customer Success Manager, you'll play a critical role in ensuring our customers get the most out of our solutions and achieve their goals.Key Responsibilities:Build strong relationships with our customers to understand...
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Customer Service Representative
3 weeks ago
Lexington, Kentucky, United States Customer Direct Full timeCustomer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.Key...
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Customer Success Professional
2 weeks ago
Lexington, Kentucky, United States LGC Assure Full time{"h1": "Customer Success Executive", "p": "At LGC Assure, we are seeking a Customer Success Executive to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and growth. Your primary focus will be on providing exceptional service,...
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Dealer Success Manager
4 weeks ago
Lexington, Kentucky, United States AutoFi Full timeAbout AutoFiAutoFi is a leading e-commerce software platform that connects car buyers to a network of lenders, enabling them to purchase and finance a car entirely online. Our mission is to become the industry standard checkout experience for all online vehicle transactions.We are a well-funded company backed by top investors, including Crosslink Capital,...
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Client Success Manager
3 weeks ago
Lexington, Kentucky, United States Paul Davis Company Owned Store Full timeJob Title: Client Success ManagerWe are seeking a highly motivated and results-driven Client Success Manager to join our team at Paul Davis Company Owned Store. As a Client Success Manager, you will be responsible for developing and maintaining relationships with key individuals and accounts to promote commercial business.Key Responsibilities:Establish and...
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Client Success Manager
3 weeks ago
Lexington, Kentucky, United States Paul Davis Restoration of Lexington, KY Full timeJob Title: Client Success ManagerWe are seeking a highly motivated and results-driven Client Success Manager to join our team at Paul Davis Restoration of Lexington, KY. As a Client Success Manager, you will be responsible for developing and maintaining relationships with key individuals and accounts to promote commercial business.Key...
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Software Developer
2 weeks ago
Lexington, Kentucky, United States ICONMA Full timeJob Title: Software EngineerWe are seeking a highly skilled Software Engineer to join our team at ICONMA. As a key member of our development team, you will be responsible for designing, developing, and integrating web applications to support our customers.Key Responsibilities:Designing, coding, testing, and integrating software.Contributing to software...
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Software Developer
2 weeks ago
Lexington, Kentucky, United States Butler America Full timeJob Title: Software EngineerJob Summary:We are seeking a skilled Software Engineer to join our team at Butler America Aerospace, LLC. As a Software Engineer, you will be responsible for designing, developing, and integrating web applications to support our customers. You will work closely with our development team to ensure the successful delivery of...
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Customer Service Representative
4 weeks ago
Lexington, Kentucky, United States Adaptec Solutions, LLC Full time**Job Summary:**Adaptec Solutions, LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, technical support, and dispatching services for our robotic automation equipment, hoists & cranes, conveyors, and other material...
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Customer Service Representative
3 weeks ago
Lexington, Kentucky, United States Adaptec Solutions, LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Experience Representative to join our team at Adaptec Solutions, LLC. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring timely resolution of technical issues, and maintaining accurate records of customer...
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Software Developer
1 week ago
Lexington, Kentucky, United States Aquila Technology Full timeAbout the Role:Aquila Technology is seeking a skilled Software Engineer to join our team in supporting one of the country's premier defense research organizations. The ideal candidate will have expertise in driving analytics to take advantage of vast and rapidly expanding biological datasets to address national security needs.Responsibilities:Design,...
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Software Development Lead
3 weeks ago
Lexington, Kentucky, United States The University of Kentucky Full timeJob SummaryThis position provides leadership in writing, developing, testing, and supporting software for data management. The successful candidate will administer several database servers and work closely with Division Directors to achieve key objectives.Key ResponsibilitiesDevelop and implement software solutions for data managementAdminister and maintain...
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Software Development Lead
3 weeks ago
Lexington, Kentucky, United States The University of Kentucky Full timeJob SummaryThis position provides leadership in writing, developing, testing and supporting software for data management, and administers several database servers. The successful candidate will be part of a team that works closely with Division Directors to achieve key objectives.Key ResponsibilitiesDevelop and implement software solutions for data...
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Senior Software Engineer
2 weeks ago
Lexington, Kentucky, United States Bitwerx, Inc. Full timeAbout Bitwerx, Inc.Bitwerx, Inc. is a leading provider of innovative software solutions that leverage data to improve the customer journey. Our team of industry experts is dedicated to designing, building, and supporting cutting-edge applications that drive business success.Job SummaryWe are seeking a highly skilled Senior Software Engineer to join our...
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Software Quality Assurance Specialist
4 weeks ago
Lexington, Kentucky, United States Bitwerx, Inc. Full timeJob DescriptionAbout Bitwerx, Inc.Bitwerx, Inc. is a leading provider of innovative software solutions that leverage data to improve the customer journey. Our team of industry experts has extensive experience in designing, building, and supporting complex software applications that cater to various industries, including veterinary and dental.About the...
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Customer Service Manager
2 weeks ago
Lexington, Kentucky, United States Burlington Full timeCustomer Service Lead at BurlingtonAs a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to optimize service efficiencyCollaborating with the management team to communicate...
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Senior Software Developer
2 weeks ago
Lexington, Kentucky, United States Mitchell Martin;Mitchell Martin, Inc. Full timeSenior Software DeveloperOur client, a leading provider of Medicare and commercial COB identification and recovery services, is seeking a highly skilled Senior Software Developer to join their team.Job Summary:The Senior Software Developer will leverage their expertise in.NET and its associated languages, stacks, and environments to develop high-quality...
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Customer Service Manager
3 weeks ago
Lexington, Kentucky, United States Meijer Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Meijer. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesPlan, direct, and supervise team members...