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Retail Fragrances Sales Support Associate
2 months ago
Macy's is a leading American department store chain, renowned for its commitment to customer satisfaction and community involvement. As a Fragrance Sales Specialist, you will play a vital role in delivering exceptional customer experiences and driving sales results in our fragrance department.
Key Responsibilities- Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
- Fragrance Sales: Sell and demonstrate fragrances and related products, ensuring customers are satisfied with their purchases.
- Department Success: Contribute to the success of the fragrance department by maintaining a well-organized and visually appealing store environment.
- Inventory Management: Ensure accurate inventory levels, process new receipts, and handle damages, testers, and returns to vendors in a timely manner.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and provide support as needed.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of related experience in sales, customer service, or a related field.
- Skills: Strong interpersonal skills, ability to communicate effectively with diverse groups, and adapt quickly to changing priorities.
- Availability: Ability to work a flexible schedule, including day, evening, weekends, and holidays.
Macy's offers a range of benefits, including 401(k), medical, vision, dental, life, and disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
