Retail Sales Associate
6 days ago
At Uniqlo Co., Ltd., we are seeking a highly skilled and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.
Key Responsibilities:- Provide outstanding customer service, exceeding customer expectations through active listening, product knowledge, and effective communication.
- Meet and exceed sales goals by proactively managing customer needs, utilizing the U.N.I.Q.L.O. service standard, and following company policies.
- Maintain a high level of product knowledge, staying up-to-date on new products, features, and promotions.
- Assist customers with fitting room standards, provide product recommendations, and ensure a seamless shopping experience.
- Act as a cashier, following company protocols and procedures.
- Process shipments, ensure merchandise is represented on the floor, and maintain a clean and organized store environment.
- Assist management in identifying and resolving issues, providing feedback, and implementing solutions.
- Participate in special projects, as assigned by management, to drive business growth and improvement.
- High school diploma or equivalent required; 6 months of retail or related experience preferred.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to stand for long periods, read computer terminals, and lift up to 25 pounds.
- Flexibility to work a variety of shifts, including nights, weekends, and holidays.
- Competitive hourly rate, starting at $15.50.
- Medical, dental, vision, life, and disability insurance.
- Flexible spending and commuter benefits accounts.
- 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year.
- 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays.
- 401K plan with employer matching.
We are an equal opportunity employer, committed to diversity and inclusion. We do not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other protected status.
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