Seasonal Retail Sales Associate

3 days ago


Wayne, New Jersey, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a Seasonal Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.

Key Responsibilities
  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner
  • Help customers locate products and provide solutions to meet their needs
  • Process transactions accurately and efficiently, handling cash and credit transactions
  • Engage customers in our Rewards program and Private Label Credit Cards, and assist with enrollments
  • Educate customers on our Voice of Customer (VOC) survey and assist with Omni channel processes
  • Participate in truck unloading, stocking, and planogram processes to maintain a well-merchandised store
  • Responsible for completing merchandise recovery and maintenance, including returns and general store recovery
  • Support shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies
  • Interact with colleagues in a positive and respectful manner, promoting a commitment to our organization's vision and values
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods, move throughout the store, and lift heavy boxes
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to work in a fast-paced environment, with nights, weekends, and early mornings
What We Offer

Michaels Stores offers a competitive total base pay range of $17.70, as well as opportunities for personal and professional growth. We are committed to fostering an inclusive environment for all Team Members, and we strive to inspire our customers, cultivate confident leaders, and serve our communities.

We are an Equal Opportunity Employer, committed to the full inclusion of all qualified individuals. If you need a reasonable accommodation to fully participate in the job application or interview process, please contact Customer Care at MICHAEL).



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