Seasonal Retail Sales Associate

4 days ago


Wayne, New Jersey, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Retail Sales Associate to join our team at Michaels Stores. As a Seasonal Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a fast and friendly checkout experience
  • Help customers locate products and provide solutions to meet their needs
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards
  • Educate customers on our Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in truck unloading, stocking, and planogram (POGs) processes
  • Responsible for completing merchandise recovery and maintenance, including the merchandise return/go back process and general store recovery
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
What We Offer

As a Seasonal Retail Sales Associate at Michaels Stores, you will have the opportunity to work in a dynamic and creative environment, develop your skills and knowledge, and contribute to the success of our team. We offer a competitive total base pay range of $17.70 and a chance to grow with our company.

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We strive to create a workplace that is inclusive, respectful, and supportive of all employees and customers.



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