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Front Office Liaison

2 months ago

Detroit, Michigan, United States Fresh Form Draft Full time

Job Title: Front Office Representative

Job Summary:

We are seeking a highly organized and detail-oriented Front Office Representative to join our team at Fresh Form Draft. As the first point of contact for visitors and clients, you will be responsible for providing exceptional customer service and ensuring the smooth operation of day-to-day office functions.

Key Responsibilities:

* Greet and welcome visitors in a friendly and professional manner
* Answer and direct phone calls to the appropriate departments
* Manage office correspondence, including emails and letters
* Schedule and manage appointments and meetings
* Maintain the reception area to ensure it is clean and organized
* Assist in clerical tasks such as data entry and filing
* Provide information to visitors and staff regarding company services and policies
* Handle general office duties as assigned

Requirements:

* High school diploma or equivalent
* Previous experience in a front office or customer service role preferred
* Excellent communication and interpersonal skills
* Strong organizational skills and attention to detail
* Proficiency in Microsoft Office suite (Word, Excel, Outlook)
* Ability to multitask and handle a busy environment
* Professional appearance and attitude

Benefits:

* Dental insurance
* Employee assistance program
* Flexible schedule
* Free parking