Executive IT Support Specialist
1 week ago
The ideal candidate for this role will provide exceptional technical support to our executive leadership team. This is a unique opportunity to join a dynamic team that values creativity, attention to detail, and customer service.
This hands-on technical position will involve managing executive technical requirements, diagnosing technical incidents, and designing innovative solutions. The successful candidate will be a key stakeholder on IT projects and will work closely with stakeholders and IT management to define business and systems requirements for innovative technology implementations.
Key Responsibilities:
- Provide technical support to executive staff, including installation, configuration, and maintenance of computer, AV, and other IT-related equipment
- Diagnose and resolve technical incidents, including troubleshooting and resolving issues with hardware, software, and network connectivity
- Design and implement innovative solutions to meet the technical needs of executive staff
- Work with stakeholders and IT management to define business and systems requirements for innovative technology implementations
- Provide mentorship and knowledge sharing to enhance team efficiency and effectiveness
Requirements:
- Associate's degree in a computer science field or equivalent experience
- 10+ years of relevant experience in IT support, with a focus on executive-level technical support
- Strong communication and problem-solving skills, with the ability to work effectively in a team environment
- Ability to obtain and maintain a Secret U.S. Security Clearance
Preferred Qualifications:
- Information technology certifications, such as Microsoft, A+, or Help Desk Institute
- Experience with IT project management and leadership
- Strong knowledge of current IT technical standards and industry trends
About SNC:
SNC is a leading provider of technology and integrations in the aerospace and defense sectors. We offer a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
Equal Opportunity Employer:
SNC is an equal opportunity employer and welcomes employees to bring their whole selves to work. We are committed to fostering an inclusive, accepting, and diverse environment free of discrimination.
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