Patient Access Specialist

4 weeks ago


Newton Lower Falls, United States Mass General Brigham Full time
Job Summary

Under the direction of the Patient Access Manager and Leadership, Patient Access Specialists perform a variety of patient access services. They provide exemplary customer service to all patients and are located at the Concierge/Information Desk, Emergency Registration, Henderson Registration, Main Lobby, Maternity Registration and Outpatient Service Centers.

Key Responsibilities
  • Obtain demographic information, insurance policy numbers, and subscriber information from patients, in person, over the telephone, or via the web.
  • Verify insurance eligibility and complete all required forms.
  • Collect co-pays and scan documents.
  • Provide excellent customer service and reduce anxiety to all patients, peers, physicians, NWH departments, and Patient Access Leadership Team.
Requirements
  • High school diploma required, some college preferred.
  • Typing skills of at least 25 WPM.
  • Medical terminology preferred.
  • Strong customer service skills required.
Work Environment

Newton-Wellesley Hospital is an Equal Opportunity Employer. We choose to lead by embracing diverse skills, perspectives, and ideas. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.



  • Newton Lower Falls, United States Mass General Brigham Full time

    Job SummaryUnder the direction of the Patient Access Manager and Leadership, the Patient Access Coordinator performs a variety of patient access services. This role provides exemplary customer service to all patients and is located at various registration desks throughout the hospital.Key ResponsibilitiesObtain demographic and insurance information from...


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: The Patient and Family Relations Specialist (PFR) supports the PFR Manager at NWH to oversee and manage hospital-wide patient family relations initiatives and daily work at NWH. The PFR Specialist is responsible for all incoming calls, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and...


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: The Patient and Family Relations Specialist (PFR) supports the PFR Manager at NWH to oversee and manage hospital-wide patient family relations initiatives and daily work at NWH. The PFR Specialist is responsible for all incoming calls, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and...


  • Newton Lower Falls, United States Mass General Brigham Full time

    Job SummaryWe are seeking a skilled Patient Care Associate to join our team as a Clinical Support Specialist. This role will assist in providing high-quality patient care by supporting the nursing team in a variety of clinical functions.Key ResponsibilitiesAssist with direct patient care needs, including activities of daily living and vital sign...


  • Newton, Massachusetts, United States Access Healthcare Full time

    Job Title: Travel Nurse ICU SpecialistJob Summary:Access Healthcare is seeking a travel nurse ICU specialist for a travel nursing job in a reputable healthcare facility. The ideal candidate will have experience in ICU settings and a strong passion for delivering exceptional patient care.Responsibilities:Provide high-quality patient care in the ICU...


  • Newton Lower Falls, United States Della Infotech Full time

    Job Summary: We are seeking a skilled Care Coordination Specialist to join our team at Della Infotech. As a key member of our multidisciplinary team, you will be responsible for coordinating patient care in an acute hospital setting.Key Responsibilities:Coordinate patient care with healthcare providers, families, and external services.Identify and access...


  • Menomonee Falls, United States Emerus Holdings, Inc. Full time

    The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and compl Patient Access, Specialist, RN, Patient, Customer Service, Medical, Healthcare


  • Newton Lower Falls, United States Mass General Brigham Full time

    Patient and Family Relations SpecialistMass General Brigham is seeking a highly skilled Patient and Family Relations Specialist to join our team at Newton-Wellesley Hospital. This role is responsible for providing exceptional support to patients, families, and staff, ensuring a positive and compassionate experience for all.Key Responsibilities:Provide...


  • Newton, Massachusetts, United States Access Healthcare Full time

    Travel Nurse Endoscopy Job OpportunityAccess Healthcare is seeking a skilled travel nurse to join our team as an Endoscopy specialist in a dynamic healthcare setting.Job RequirementsSpecialty: EndoscopyDiscipline: RNDuration: 11 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelOur travel nurse will be responsible for providing high-quality...

  • Patient Care Associate

    2 months ago


    Newton Lower Falls, United States Mass General Brigham Full time

    Description: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...


  • Newton Lower Falls, United States VPNE Parking Solutions Full time

    Overview:At VPNE Healthcare, we are a family-owned company that values growth from within and instills our family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping VPNE build its brand while working at the world's most prestigious healthcare institutions.Responsibilities:Under the direction of the...


  • Newton, New Jersey, United States Atlantic Health System Full time

    Job Summary: We are seeking a Patient Access Representative to join our team at Atlantic Health System. As a Patient Access Representative, you will play a vital role in the patient and family experience, serving as an initial point of contact within our health system. Your responsibilities will include greeting customers with a smile, addressing customers...


  • Menomonee Falls, United States Emerus Holdings, Inc. Full time

    The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and compl Patient Access, Specialist, Patient, Customer Service, Weekend, Medical, Healthcare


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...


  • Newton Lower Falls, United States Mass General Brigham Full time

    Description: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...


  • falls church, United States 24 Seven Talent Full time

    $21.27/hr + benefits on W2Shift Hours – 3:00pm to 11:30pm9+ month contract with likely extension/conversionFully Onsite in Falls Church, VA.***MUST BE ABLE TO WORK WEEKENDS (Weekend Expectation: Every Other Weekend / Holiday Expectation: Rotation of Holiday Assignment)***Our client is a leading, Virginia-based medical campus. They are seeking a Patient...


  • falls church, United States 24 Seven Talent Full time

    $21.27/hr + benefits on W2Shift Hours – 3:00pm to 11:30pm9+ month contract with likely extension/conversionFully Onsite in Falls Church, VA.***MUST BE ABLE TO WORK WEEKENDS (Weekend Expectation: Every Other Weekend / Holiday Expectation: Rotation of Holiday Assignment)***Our client is a leading, Virginia-based medical campus. They are seeking a Patient...


  • Falls Church, United States 24 Seven Talent Full time

    $21.27/hr + benefits on W2 Shift Hours 3:00pm to 11:30pm 9+ month contract with likely extension/conversion Fully Onsite in Falls Church, VA. ***MUST BE ABLE TO WORK WEEKENDS (Weekend Expectation: Every Other Weekend / Holiday Expectation: Rotation of Holiday Assignment)*** Our client is a leading, Virginia-based medical campus. They are seeking a Patient...