Patient Access Specialist
4 weeks ago
Under the direction of the Patient Access Manager and Leadership, Patient Access Specialists perform a variety of patient access services. They provide exemplary customer service to all patients and are located at the Concierge/Information Desk, Emergency Registration, Henderson Registration, Main Lobby, Maternity Registration and Outpatient Service Centers.
Key Responsibilities- Obtain demographic information, insurance policy numbers, and subscriber information from patients, in person, over the telephone, or via the web.
- Verify insurance eligibility and complete all required forms.
- Collect co-pays and scan documents.
- Provide excellent customer service and reduce anxiety to all patients, peers, physicians, NWH departments, and Patient Access Leadership Team.
- High school diploma required, some college preferred.
- Typing skills of at least 25 WPM.
- Medical terminology preferred.
- Strong customer service skills required.
Newton-Wellesley Hospital is an Equal Opportunity Employer. We choose to lead by embracing diverse skills, perspectives, and ideas. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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Patient Access Coordinator
4 weeks ago
Newton Lower Falls, United States Mass General Brigham Full timeJob SummaryUnder the direction of the Patient Access Manager and Leadership, the Patient Access Coordinator performs a variety of patient access services. This role provides exemplary customer service to all patients and is located at various registration desks throughout the hospital.Key ResponsibilitiesObtain demographic and insurance information from...
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Patient and Family Relations Specialist
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Patient and Family Relations Specialist
4 weeks ago
Newton Lower Falls, United States Mass General Brigham Full timeDescription: The Patient and Family Relations Specialist (PFR) supports the PFR Manager at NWH to oversee and manage hospital-wide patient family relations initiatives and daily work at NWH. The PFR Specialist is responsible for all incoming calls, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and...
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Patient Care Associate
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Patient and Family Relations Liaison
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Patient Care Associate/ 40hrs Evenings
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Newton Lower Falls, United States Mass General Brigham Full timeDescription: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...
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Patient Care Associate/ 36hr Days
2 months ago
Newton Lower Falls, United States Mass General Brigham Full timeDescription: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...
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Patient Care Associate/ 40hrs Evenings
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Newton Lower Falls, United States Mass General Brigham Full timeDescription: Under the direction of a registered/licensed nurse (RN), the Patient Care Associate (PCA) as a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Essential Functions Assists with meeting direct patient care needs Consistently fosters a healing...
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Patient Access Specialist
4 weeks ago
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Patient Access Specialist
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Patient Access Specialist
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