Patient Access Coordinator

1 week ago


Sioux Falls, South Dakota, United States LifeScape Full time
Job Summary

We are seeking a highly organized and customer-focused Patient Access Specialist to join our team at LifeScape. As a Patient Access Specialist, you will serve as the primary contact for patients requesting services at our Outpatient Rehabilitation - Rise Custom Solutions location.

Key Responsibilities
  • Respond to telephone requests for services and inquiries, and communicate with assigned staff to facilitate requested services
  • Obtain necessary paperwork upon patient arrival and assure completion of all necessary forms
  • Schedule appointments (evaluations and recurring treatments) for outpatient services, including occupational therapy, physical therapy, speech-language pathology, behavior therapy, clinical psychology, orthotics, and prosthetics
  • Modify appointments for patients/families as requested
  • Perform related duties to include greeting patients and family members, checking in, reviewing schedules, making charts, entering information into the database, maintaining or updating information as needed in the EMR
  • Consult with providers, nurses, supervisors, and other appropriate resources to resolve complex patient needs or scheduling issues
  • Provide support to billing staff as needed
Requirements

High School diploma/GED is required. Any prior admissions experience is preferred. Any prior experience working with individuals with disabilities or other chronic health conditions is also preferred.

Why Work for Us?

We are driven by our mission to empower people to live their best lives. We have a vision for our future as an innovative organization providing exceptional services and creative solutions for people with varied needs and complex care across their life span.

We lead with shared values of integrity, compassion, respect, safety and wellbeing, fiscal responsibility, excellence, and accountability.



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