Patient Services Coordinator

1 month ago


Chandler, Arizona, United States Barrow Brain & Spine Full time
Job Title: Patient Services Specialist

We are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at Barrow Brain and Spine. As a key member of our front office team, you will be responsible for ensuring a seamless patient experience from arrival to departure.

Key Responsibilities:
  • Prepare the front office for daily activities, ensuring all necessary materials and equipment are available.
  • Welcome patients, guests, vendors, and visitors with a warm and professional demeanor.
  • Verify and update patient paperwork, demographics, and insurance information in a timely and accurate manner.
  • Collect co-pays and issue receipts as necessary.
  • Notify physician offices and/or clinic staff of patient arrivals.
  • Maintain accurate and timely patient information in Centricity and Phreesia databases.
  • Answer telephones and transfer calls to the appropriate staff member.
  • Contribute to creating an exceptional patient experience.
Requirements:
  • Prior experience in a medical office setting is preferred, but we are willing to train the right candidate.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, vision, STD, LTD, and life insurance.
  • A 401(k) plan with company match.
  • Over 4 weeks of paid time off per year to start.
  • 8 paid holidays per year.
  • Opportunities for career growth and professional development.
  • State-of-the-art technology and equipment.
  • A supportive and collaborative work environment.

Barrow Brain and Spine is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.



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