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Front Desk Representative
2 months ago
We are seeking a highly skilled and compassionate Front Desk Professional to join our team at Bright Harbor Healthcare. As a key member of our outpatient mental health services team, you will play a vital role in providing exceptional support to our clients and staff.
Key Responsibilities- Answer and direct phone calls in a professional and courteous manner
- Greet clients and visitors in a warm and welcoming manner
- Schedule appointments and follow up with clients as needed to ensure seamless care coordination
- Accurately handle and store confidential medical records and documents
- Handle incoming mail and ensure proper routing and distribution
- Perform various office duties on a temporary basis as needed to support the team
- Respond to client requests and forward to corresponding staff members in a timely and efficient manner
- High School Diploma or equivalent required
- Excellent communication and interpersonal skills required
- Opportunities for tuition discounts at participating educational institutions
- Opportunities for discounts through LifeMart and Tickets At Work