Luxury Pet Care Specialist at K9 Resorts

5 days ago


Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full time
Job Summary

We are seeking a highly motivated Pet Concierge Representative to join our team at K9 Resorts of Cherry Hill. As a key member of our team, you will provide exceptional customer service, ensuring that every client feels valued and supported.

Estimated Salary: $50,000 - $60,000 per year, based on experience.

This role requires a high level of emotional intelligence, excellent communication skills, and a passion for delivering outstanding customer experiences.

Responsibilities:

  • Provide personalized service to dog owners and their pets.
  • Manage check-in/check-out processes, reservations, and payment transactions.
  • Collaborate with the General Manager/Owner to achieve business objectives.
  • Develop strong relationships with clients to drive loyalty and referrals.

Qualifications:

  • High School diploma or equivalent required; previous experience in customer-facing roles preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Excellent time management and organizational skills.

About Our Company

K9 Resorts of Cherry Hill is a reputable provider of luxury pet care services, committed to delivering exceptional experiences for dogs and their owners.

Company Overview: We offer overnight boarding and daycare services to dogs in a safe, clean, and luxurious environment.



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