Pet Boarding Facility Supervisor

3 days ago


Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full time
Pet Boarding Facility Supervisor Job Summary

K9 Resorts of Cherry Hill is seeking a highly skilled and dedicated individual to fill the role of Pet Boarding Facility Supervisor. This position requires a strong leader who can manage multiple tasks, prioritize responsibilities, and lead a team to achieve excellence in customer satisfaction, staff performance, and facility maintenance. If you are passionate about animal welfare and have a proven track record of success in a similar role, we encourage you to apply.

About the Role
The Pet Boarding Facility Supervisor will be responsible for overseeing the daily operations of our luxury pet hotel, supervising staff, and ensuring exceptional customer service. You will play a critical role in maintaining the highest standards of quality and cleanliness in our facilities, monitoring and analyzing financial data to make informed decisions about resource allocation and budget management, and fostering a positive and inclusive work environment that promotes employee engagement and well-being.

Key Responsibilities
* Supervise and train front-end and back-end staff members
* Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
* Ensure timely completion of tasks and meet deadlines
* Collaborate with the General Manager/Owner to achieve business objectives
* Develop and implement strategies for staff development and retention

Requirements
* 2+ years of experience in a similar role or equivalent experience in a related field
* Strong leadership and communication skills, with ability to motivate and inspire staff
* Proven track record of success in staff supervision, budget management, and customer relations
* Familiarity with Microsoft Windows and other software applications
* Excellent problem-solving and conflict resolution skills

Salary: $50,000 - $70,000 per year, depending on experience

Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development

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