Luxury Pet Hotel Representative

4 days ago


Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full time

We are seeking a talented Customer Service Representative to join our team at K9 Resorts of Cherry Hill. This is an exciting opportunity for someone who shares our passion for delivering exceptional pet care and creating a welcoming environment for our furry friends.

Job Summary:

The Customer Service Representative will be responsible for providing top-notch customer service, ensuring seamless check-in/check-out processes, and maintaining the overall cleanliness and comfort of our facilities. If you are a people person with a love for dogs, we want to hear from you

Key Responsibilities:

  • Customer Service: Provide excellent customer service to clients, responding to their needs and concerns in a professional and friendly manner
  • Check-In/Check-Out: Efficiently process client reservations, manage payment transactions, and ensure timely check-in/check-out procedures
  • Pet Care: Oversee the daily care of pets, including feeding, medicating, and providing playtime as requested
  • Cleanliness: Maintain a clean and safe environment for pets, adhering to high standards of hygiene and sanitation
  • Communication: Effectively communicate with clients, staff, and management regarding any issues or concerns

Requirements:

  • Education: High school diploma or equivalent required; previous experience preferred but not necessary
  • Skills: Excellent communication skills, ability to multitask, and basic computer knowledge (Microsoft Office)
  • Personal Characteristics: Positive attitude, strong emotional intelligence, and a genuine love for dogs

Estimated Salary: $40,000 - $55,000 per year, depending on experience and qualifications.



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