Assistant Resort Director

3 weeks ago


Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full time
Luxury Pet Hotel Assistant Director Job Description

We are looking for a highly motivated and detail-oriented individual to fill the role of Assistant Director at K9 Resorts of Cherry Hill. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our luxury pet hotel, providing exceptional customer service, and driving business growth and expansion.

About the Role
This position requires a highly organized and efficient individual who can manage multiple tasks, prioritize responsibilities, and lead a team to achieve excellence in customer satisfaction, staff performance, and facility maintenance. Your expertise in staff supervision, budget management, and customer relations will be essential in driving business success and contributing to the company's mission and values.

Key Responsibilities
* Assist the General Manager/Owner in overseeing day-to-day operations
* Manage front-end and back-end staff members, including training, evaluation, and discipline
* Implement and maintain policies, procedures, and standards to ensure consistency and quality
* Monitor and analyze financial data to make informed decisions about resource allocation and budget management
* Foster a positive and inclusive work environment that promotes employee engagement and well-being

Requirements
* 3+ years of experience in a similar role or equivalent experience in a related field
* Strong leadership and communication skills, with ability to motivate and inspire staff
* Proven track record of success in staff supervision, budget management, and customer relations
* Familiarity with Microsoft Windows and other software applications
* Excellent problem-solving and conflict resolution skills

Salary: $55,000 - $75,000 per year, depending on experience

Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development
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