Patient Care Liaison
2 weeks ago
Healthcare Patient Advocate
Are you passionate about making a difference in the lives of individuals seeking medical assistance? Do you possess exceptional customer service abilities and a desire to enhance the patient journey? If you have a minimum of one (1) year of experience in customer service, we invite you to explore the opportunity of becoming a Healthcare Patient Advocate.
At CoreLife, we recognize that obesity and chronic health conditions are interconnected with various social factors and underlying causes. Our comprehensive care approach tackles these challenges directly, ensuring seamless integration of medical treatment, nutritional counseling, behavioral health support, and tailored exercise programs. By employing evidence-based methodologies, we empower individuals to take charge of their health and achieve lasting outcomes. In collaboration with MedStar Health, CoreLife is committed to addressing obesity as a significant health issue rather than merely treating its symptoms. Join us in transforming healthcare delivery and making a meaningful impact on the lives of our patients.
Position Summary:
We are looking for a Healthcare Patient Advocate (HPA) to join our dedicated team. The HPA will act as the main contact for prospective patients, providing them with information about the services and programs available at CoreLife. The demeanor, tone, and overall attitude of an HPA are crucial in encouraging prospective patients to attend their initial consultations and embark on their health journey.
Requirements:
- High school diploma or equivalent
- At least one (1) year of experience in customer service
- Familiarity with medical terminology and health insurance processes
- A genuine passion for positively impacting lives, one prospective patient at a time
- Strong skills in critical thinking, problem-solving, decision-making, interpersonal communication, and customer service
As a CoreLife Team Member, You Can Expect:
- A culture grounded in values
- Competitive hourly compensation
- Comprehensive medical, dental, and vision coverage
- A broad range of additional benefits
- Paid time off
- Seven paid holidays
- Retirement savings plan
CoreLife is proud to be an Equal Opportunity Employer.
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