Customer Service Representative

2 months ago


Kahului, United States Supercuts Full time

About Us

At Supercuts, we're a leading salon brand dedicated to delivering exceptional services and creating a welcoming atmosphere for our guests. With a strong focus on development and training, we offer a supportive environment for our team members to grow and succeed.

Responsibilities

As a Receptionist, you'll play a vital role in helping us market and grow our business, providing outstanding guest service, and managing expenses. You'll be responsible for:

  • Assisting with marketing efforts to drive business growth
  • Providing exceptional customer service to ensure guest satisfaction
  • Managing expenses and completing tasks as required

Qualifications

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Good time management and organizational skills
  • Ability to work in a fast-paced environment
  • Basic computer knowledge, including point-of-sale systems and data entry

Physical Requirements

This role requires:

  • Standing for extended periods
  • Frequent lifting up to 10 pounds, occasionally up to 25 pounds
  • Continuous repetitive movement with fingers, hands, wrists, and arms
  • Continuous grasping and reaching, often above shoulder level
  • Ability to be exposed to various chemicals and fragrances used in performing services
  • Ability to observe guest's hair, including close vision, color vision, and ability to adjust focus

What We Offer

As a Receptionist at Supercuts, you'll enjoy a competitive wage and outstanding benefits, as well as opportunities for growth and development in a dynamic and supportive environment.



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