Customer Service Representative
2 months ago
About Us
At Supercuts, we're a leading salon brand dedicated to delivering exceptional services and creating a welcoming atmosphere for our guests. With a strong focus on development and training, we offer a supportive environment for our team members to grow and succeed.
Responsibilities
As a Receptionist, you'll play a vital role in helping us market and grow our business, providing outstanding guest service, and managing expenses. You'll be responsible for:
- Assisting with marketing efforts to drive business growth
- Providing exceptional customer service to ensure guest satisfaction
- Managing expenses and completing tasks as required
Qualifications
To succeed in this role, you'll need:
- Excellent communication and interpersonal skills
- Good time management and organizational skills
- Ability to work in a fast-paced environment
- Basic computer knowledge, including point-of-sale systems and data entry
Physical Requirements
This role requires:
- Standing for extended periods
- Frequent lifting up to 10 pounds, occasionally up to 25 pounds
- Continuous repetitive movement with fingers, hands, wrists, and arms
- Continuous grasping and reaching, often above shoulder level
- Ability to be exposed to various chemicals and fragrances used in performing services
- Ability to observe guest's hair, including close vision, color vision, and ability to adjust focus
What We Offer
As a Receptionist at Supercuts, you'll enjoy a competitive wage and outstanding benefits, as well as opportunities for growth and development in a dynamic and supportive environment.
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