Program Coordinator

5 hours ago

San Francisco, California, United States Jewish Vocational Service (JVS) Full time
Job Summary

We are seeking a highly organized and detail-oriented Program Assistant to join our Contract Compliance team in the Program department. The successful candidate will be responsible for ensuring smooth program operations, including logistical coordination, document management, program supply management, program setup, administering surveys, and event support.

Key Responsibilities
  • Confirm program schedules with functional teams to ensure alignment.
  • Create and maintain program calendars, syllabi, and program debrief documents.
  • Secure and coordinate rental spaces for program activities, ensuring appropriate venues for program events and classes.
  • Support program staff by entering participant data into JVS's database, including enrollments, closures, training completions, educational attainments, and follow-ups.
  • Conduct Quality Assurance on data entries to ensure accuracy and compliance with organizational standards.
  • Collect and maintain confidential participant information related to eligibility and assist in the assessment process.
  • Prepare and maintain participant files for program monitoring, fiscal audits, and ensure they meet compliance with contract requirements.
  • Support all aspects of contract management, including compliance, file management, and data tracking.
  • Create SharePoint file structures for program documentation.
  • Prepare JVS documents in DocuSign and send packets, ensuring information is accurately signed.
  • Confirm and reserve Zoom and Google classrooms for program use.
  • Prepare orientation materials and set up Google Classroom, Teams, and LMS user accounts.
  • Troubleshoot login issues for participants to ensure smooth access to online resources.
  • Order program supplies as needed and fulfill participant resource requests.
  • Prepare and maintain program materials to support training and participant activities.
  • Administer program surveys to gather feedback and assess participant satisfaction.
  • Provide staff support for in-house and community events, such as employer engagement events, ensuring successful execution and participation.
Requirements
  • Strong verbal communication skills and clear writing abilities.
  • Ability to support a variety of programs and pivot as needed to meet overall agency needs.
  • Strong organizational skills with exceptional attention to detail and ability to meet deadlines.
  • Works cooperatively with colleagues and participants, reaching out across teams to identify helpful resources.
  • Demonstrates creative problem-solving skills and knows when to seek help.
  • Demonstrated experience providing high-volume administrative support in a dynamic setting.
  • Proficiency with Microsoft Office applications and CRM databases.
What We Offer
  • Annual Salary: $56,000
  • Equitable pay
  • 100% covered medical and dental plans for the employee
  • Accrued twenty (20) days of Vacation + accrued twelve (12) days of Paid Sick Leave
  • Paid federal and Jewish holidays
  • 3% 403(b) retirement contribution match and 3% non-elective contribution
  • Healthcare and Dependent Care FSA
  • Pet Insurance Discounts
  • Employee Assistance Program
  • Professional development opportunities and $500 Work-From-Home stipend
  • This position is hybrid with the expectation of working in our San Francisco office; JVS does not provide relocation packages
  • 4 Day Work Week Pilot starting 09/01/2023
About JVS

JVS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, national origin or disabilities. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

JVS values intersectional racial equity and strives to center people of color, people from working class backgrounds, women and LGBTQ+ people. We strongly encourage applications from people with these identities or who are members of other communities that experience marginalization.

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