Administrative Support Specialist
2 weeks ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at FIG Talent Solutions. This role is perfect for a professional who is passionate about providing exceptional customer service and ensuring seamless office operations.
Job Summary:
The primary responsibility of this position is to provide administrative support by organizing and ensuring proper completion of all client paperwork, following-up on client service issues, and maintaining files.
Key Responsibilities:
- Administrative Support: Provide administrative support to the team by maintaining files, preparing paperwork, running reports, answering telephones, scheduling appointments, copying materials, faxing, and overnight shipping information.
- Client Communication: Correspond with clients to complete new accounts, asset transfers, and other forms.
- Problem-Solving: Research and resolve client service problems by contacting Home Office and Sponsor Companies to resolve problems or errors as needed.
- Office Procedures: Ensure office procedures are followed and assist with planning of client events.
- Additional Duties: Assist with monthly mailings and perform other duties and projects as assigned.
Requirements:
- High school or equivalent – college degree preferred but not required
- Previous customer service experience required
- Previous office experience required
- Excellent computer skills
- Ability to communicate with co-workers, clients, and various business contacts in a courteous and professional manner
- Ability to investigate, research, and resolve problems or concerns
- Ability to maintain confidentiality
- Ability to organize, prioritize, and handle multiple tasks
This role is ideal for individuals who are:
- Customer-focused and enjoy providing exceptional service
- Organized and detail-oriented with excellent time management skills
- Proficient in computer software and willing to learn new systems
- Team players who are able to work collaboratively to achieve goals
FIG Talent Solutions offers a competitive salary and benefits package to the successful candidate.
We are an equal opportunity employer and welcome applications from diverse candidates.
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