Community Operations Manager

16 hours ago


Arvada, Colorado, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly skilled and experienced Community Manager to join our team at Regus Management Group, LLC. As a Community Manager, you will be responsible for the smooth operation of our business center, ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Manage the day-to-day operations of the business center, including customer service, facilities management, and sales support.
  • Lead a team of customer-facing staff, providing guidance and support to ensure excellent customer service.
  • Develop and implement strategies to drive sales growth and customer retention.
  • Collaborate with internal teams to ensure seamless delivery of services and support.
  • Monitor and analyze key performance indicators to inform business decisions.
Requirements
  • 3+ years of experience in customer-facing roles, preferably in the hospitality or events industry.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive total compensation package, including a base salary and bonus structure.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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