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**Resort Operations Manager**

2 months ago

Franklin, Tennessee, United States National Veterinary Associates Full time
About the Role

We are seeking a highly skilled and experienced Resort Operations Manager to join our team at National Veterinary Associates. As a key member of our management team, you will be responsible for driving revenue and managing costs, while maintaining an exceptional level of customer service.

Key Responsibilities
  • Develop and implement strategies to drive revenue growth and improve operational efficiency
  • Manage and motivate a team of resort staff to deliver exceptional customer service and achieve sales targets
  • Monitor and analyze financial data to identify trends and areas for improvement
  • Collaborate with the General Manager to develop and implement business plans and strategies
  • Ensure compliance with company policies and procedures, and maintain a safe and healthy work environment
Requirements
  • Proven experience in resort management or a related field
  • Excellent leadership and communication skills
  • Ability to analyze financial data and make informed business decisions
  • Strong customer service skills and a commitment to delivering exceptional customer experiences
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading company in the pet care industry
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.