Customer Service Representative

4 days ago


Farmington Hills, Michigan, United States Morris Ford Full time

**Job Summary:**

The Body Shop Customer Service Representative at Morris Ford is a full-time, hourly position in the automotive industry. This role is responsible for providing exceptional customer service to clients who come in for body work on their vehicles.

**Key Responsibilities:**

  • Greet customers and assist with the check-in process for vehicle repairs
  • Review repair orders and explain the process to customers
  • Communicate with insurance companies and adjusters as needed
  • Schedule appointments and maintain an organized service schedule
  • Keep customers updated on the status of their vehicle repairs
  • Ensure all necessary parts and materials are ordered for repairs
  • Coordinate with body shop technicians to ensure timely completion of repairs
  • Address any customer concerns or complaints in a professional and timely manner
  • Complete all necessary paperwork and maintain accurate records
  • Assist in maintaining a clean and organized work environment

**Requirements:**

  • High school diploma or equivalent
  • Previous customer service experience, preferably in the automotive industry
  • Knowledge of basic automotive repairs and terminology
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficient computer skills

**Equal Opportunity Employer:**

Morris Ford is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...


  • Farmington Hills, Michigan, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients, and contributing to the success of our storage facilities.Key...


  • Farmington Hills, Michigan, United States Greenpath Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at GreenPath Financial Wellness. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, answering their financial and credit-related questions, and helping them navigate our...


  • Farmington Hills, Michigan, United States The Auto Club Group Full time

    About The Auto Club GroupThe Auto Club Group (ACG) is a leading provider of membership, travel, insurance, and financial services to approximately 14+ million members and customers across 14 states and 2 U.S. territories.We are committed to providing quality service and helping our members enjoy life's journey through our various offerings.Job SummaryWe are...


  • Farmington, Michigan, United States Public Storage Full time

    Job DescriptionAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our customers have a positive experience with our storage facilities.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve issues, and...


  • Farmington, Michigan, United States Thornton & Grooms Inc Full time

    About the PositionWe are seeking a highly skilled and empathetic Customer Service Representative to join our dynamic team at Thornton & Grooms Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, resolving issues, and providing solutions that meet their needs.Key ResponsibilitiesHandle...


  • Farmington, Michigan, United States Bazco Full time

    Job SummaryBazco is seeking a highly motivated and customer-focused Cashier/Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet...


  • Farmington, Michigan, United States Chick-fil-A Full time

    Job SummaryAt Chick-fil-A, we're looking for friendly and enthusiastic individuals to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing an exceptional dining experience for our guests. This includes taking orders, serving food, and ensuring that every guest leaves with a...


  • Farmington, Michigan, United States Meijer Full time

    As a family-owned company, Meijer is dedicated to serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider taking your career to the next level and making a positive impact on our customers.Meijer RewardsWeekly payScheduling...


  • Farmington, Michigan, United States Horizon Credit Union Full time

    Job Summary:Horizon Credit Union is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and assisting with teller transactions.Responsibilities:Member Service: Provide...


  • Farmington, Michigan, United States APL Logistics Full time

    Job Title: Senior Customer Service RepresentativeOverview:This role serves as the primary operations liaison for our client, APL Logistics, and is designed to ensure effective management of customer expectations. The Senior Customer Service Representative possesses advanced skills that exceed those of entry-level coordinators and is responsible for...


  • Rochester Hills, Michigan, United States Lake Michigan Credit Union Full time

    About the Role:Lake Michigan Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional service to our members, educating them on our products and services, and building strong relationships with our business partners.Key...


  • Bloomfield Hills, Michigan, United States Belron Canada Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Service Centre team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide exceptional...


  • Bloomfield Hills, Michigan, United States Elizabeth Ross - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Elizabeth Ross - State Farm Agent. As a key member of our team, you will be responsible for establishing strong relationships with our customers, identifying their needs, and providing them with tailored...


  • Farmington Hills, Michigan, United States Perfect Game Full time

    Job OverviewJoin our dynamic team at Perfect Game as a Guest Services Representative. In this role, you will serve as a Guest Experience Guide, ensuring that every visitor has an unforgettable time. Your responsibilities will include managing guest assignments, overseeing our waitlist, maintaining cleanliness in guest areas, and upholding our exceptional...


  • Farmington, Michigan, United States Susan Terhune - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Executive Assistant at Susan Terhune Agency. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...


  • Farmington, Michigan, United States New York Life Insurance Company Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Advocate to join our team at New York Life Insurance Company. As a key member of our Group Benefit Solutions team, you will play a critical role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide guidance and administrative services to...


  • Farmington, Michigan, United States Susan Terhune - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Executive Assistant at Susan Terhune Agency. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Key ResponsibilitiesEstablish and Maintain Customer...


  • Rochester Hills, Michigan, United States TruGreen Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a TruGreen Contact Center Sales Representative. As a key member of our sales team, you will play a critical role in helping new and existing customers find the right lawn care maintenance plans.Key ResponsibilitiesGenerate leads and close sales by receiving...


  • Farmington, Michigan, United States Dunham's Full time

    Job Summary:We are seeking a highly motivated and enthusiastic individual to join our team as a Cashier at Dunham's Sports. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our...